Namecheap REVIEW

Hosting Services

USER SATISFACTION 98%
OUR SCORE 9.2

What is Namecheap?

Founded by Richard Kirkendall in 2000, NameCheap was established to give the average people with the opportunity to create and launch their own websites without needing having advanced programming and coding skills and deep pockets. Serving more than a million clients and hosting over three million domains, NameCheap has become one of the leading web hosting solutions providers in the market today.

As one could conclude by its name, Namecheap is a leading provider of affordable domains and hosting services, and the preferred choice of many website owners and startups worldwide. It is ideal for individuals launching their first website, as it lets them choose a domain name, craft their pages without coding skills, and manages entirely the functionality of their WordPress site. Yet, that’s not all there is to Namecheap – the service is also offered to businesses and resellers, which get to choose a catchy name for their brand. Next to flexible and reliable hosting, they will also get a set of professional email services and SSL certificates; and optimize their websites and stores with professional tools such as Weebly, Google Apps, analytics, SEO help, traffic boosters. Regardless of the plan you’ve chosen, you will enjoy the support of a knowledgeable team of support agents any time, via phone, email, and live chat.

Uptime & Reliability of Namecheap

NameCheap promises an uptime of 99.9% per calendar month. To ensure the delivery of its guarantee, Namecheap employs the latest hardware and software firewalls, as well as the recent server models from HP, Dell, and Supermicro. All servers have at least two processors, 16 GB of RAM and four hard drives with RAID protection.

Overview of Namecheap Features

  • PHP
  • WordPress
  • Money-Back Guarantee
  • Uptime Guarantee
  • Backups
  • MySQL
  • Perl
  • cPanel
  • Linux
  • Auto Responders
  • Access Logs
  • Apache
  • AWStats
  • b2evolution
  • Bitcoin
  • Catch-all email
  • CGI Access
  • CloudFlare
  • Crontabs
  • CubeCart
  • Drupal
  • Email Forwarding
  • Email Support
  • Hotlink Protection
  • IMAP Support
  • Joomla
  • Live Chat Support
  • Magento
  • Mailing Lists
  • Nucleus
  • Password Protected Directories
  • Phone Support
  • phpMyAdmin
  • POP3 Support
  • SMTP
  • Softaculous
  • SpamAssassin
  • SPF
  • SSH Access
  • Support Forum
  • Webmail
  • Zen Cart

How Much Does Namecheap Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Value$9.88/year20 GB SSDUnlimited350
Professional$19.88/year50 GB SSDUnlimited10100
Ultimate$29.88/yearUnlimited SSDUnlimitedUnlimitedUnlimited
Business SSD$19.88/month20GB Ultra SSD5,000 GBUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
VPS Lite - Xen$19.9515 GB100 GBNo info1512 MB
VPS 1 - Xen$29.9530 GB250 GBNo info21 GB
VPS 2 - Xen$49.9560 GB500 GBNo info22 GB
VPS 3 - Xen$69.95100 GB750 GBNo info23 GB
Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
Single CPU, Multiple Cores$58.88500 GB10 TBIntel Xeon E3 processors (starts with 4 cores)No info8 GB DDR3
Multiple CPUs, Multiple Cores$219.881 TB100 TBIntel Xeon E5 processors (starts with 8 cores)No info16 GB DDR3

CPanel of Namecheap

All of Namecheap’s hosting plans come with the latest version of cPanel except for the VPS hosting plans and its dedicated servers. On most of these, cPanel can be added as an optional extra.

Pros & Cons of Namecheap

Pros

  • Very affordable pricing
  • Wide variety of features per plan
  • Fast and reliable tech support
  • Consistent with uptime guarantee

Cons

  • Infrequent backups
  • Lack of phone support

Namecheap Position In Our Categories

Position of Namecheap in our main categories:

5

Namecheap is one of the top 5 Hosting Services products


Each company has its own characteristics, and might need a specific solution that will be designed for their business size, type of customers and staff and even individual niche they cater to. You should not count on getting a perfect service that will be suitable for each company no matter what their background is. It may be a good idea to read a few Namecheap reviews first and even then you should keep in mind what the hosting service is intended to do for your company and your workers. Do you need an easy and straightforward hosting with only elementary features? Will you actually use the advanced functionalities needed by experts and large enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to find a reliable service that will match your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Namecheap reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Namecheap. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

187

NEGATIVE SOCIAL MENTIONS

3

Technical details

Top features
  • Unlimited bandwidth
  • Unlimited diskspace
  • Wordpress hosting
  • Unlimited sites
Platform
  • Linux
Scripting & Languages
  • Java
  • Perl
  • Ruby on rails
Control Panel
  • CPanel
  • WHM
Easy Installs
  • b2evolution
  • Drupal
  • Fantastico/Softaculous
  • Joomla
  • Magento
  • Wordpress
  • SSL
Server Location
  • USA
  • UK
Databases
  • PHPMyAdmin
  • MySQL
Support
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Namecheap offers various support channels for its customers. Options include live chat and tickets. For those who are looking for self-help alternatives, Namecheap also provides a knowledgebase as well video tutorials. Customers can also interact with other customers for answers and information via the community forums.

What are Namecheap pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
Value$9.88/year20 GB SSDUnlimited350
Professional$19.88/year50 GB SSDUnlimited10100
Ultimate$29.88/yearUnlimited SSDUnlimitedUnlimitedUnlimited
Business SSD$19.88/month20GB Ultra SSD5,000 GBUnlimitedUnlimited
VPS Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of IP addressesRAM
VPS Lite - Xen$19.9515 GB100 GBNo info1512 MB
VPS 1 - Xen$29.9530 GB250 GBNo info21 GB
VPS 2 - Xen$49.9560 GB500 GBNo info22 GB
VPS 3 - Xen$69.95100 GB750 GBNo info23 GB
Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
Single CPU, Multiple Cores$58.88500 GB10 TBIntel Xeon E3 processors (starts with 4 cores)No info8 GB DDR3
Multiple CPUs, Multiple Cores$219.881 TB100 TBIntel Xeon E5 processors (starts with 8 cores)No info16 GB DDR3

FAQ for Namecheap

  1. Do they enable you to effortlessly design a website with no HTML or coding experience?

    Namecheap provides a site builder plan called Onepager, which is loaded with tools and features that allow for fast and easy creation of websites from the ground up. However, it is only available if you pay a monthly fee.

  2. Do they offer both Windows and Linux hosting services?

    Although known primarily as a domain registrar, Namecheap does offer Linux hosting solutions.

  3. How secure are their hosting services?

    Namecheap uses only the latest hardware and software from the leading brands to ensure the integrity and security of its networks. Physically, all datacenters are equipped with fully redundant key systems, including network, power, climate control and security. The infrastructure of Namecheap's datacenters are served by multiple fully redundant VMware-based private clouds incorporating HP SAN storage.

  4. Do they provide an uptime guarantee and reimburse you for downtime?

    Namecheap offers a 99.9% uptime guarantee and provide service credits for any downtime users experience.

  5. Do you get a free domain with their hosting plan?

    Namecheap does not offer a free domain with its hosting plans.

  6. Is it a good choice for e-commerce? Do they provide SSL, shopping carts and payment processing?

    Namecheap has a specific plan for eCommerce websites call the Business SSD. This package is loaded with features designed for business and supports a variety of shopping carts. Namecheap also offers a number of SSL certificates for added blanket of security.

  7. Do they provide unlimited email addresses and bandwidth?

    Not all but a number of Namecheap plans come with unlimited bandwidth and email addresses.

  8. What payment methods do they accept?

    Namecheap accepts payment via major credit cards, PayPal. Google Wallet, Dwolla, and BitCoin.

  9. Do they offer CPanel or any other control panels?

    All of Namecheap’s hosting plans come with the latest version of cPanel except for the VPS hosting plans and its dedicated servers. On most of these, cPanel can be added as an optional extra.

  10. Is it a suitable hosting service for Wordpress?

    Namecheap offers a number of easy install scripts including WordPress.

User reviews


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Josh

Published 4 months ago

My Shared hosting was suspended last year in July. I was receiving too much traffic according to support. I was in direct contact with support during this time. They recommended I upgrade to a dedicated server. I had stated that this surge in traffic was due to 1 page and it was temporary. They never told me I had to upgrade or gave me any warning that I would be suspended. I woke up around 5 am on the 4th of July with 2 emails stating my account had been suspended. Needless to say, I was quite furious. Support told me I had to upgrade otherwise they wouldn’t restore my service. Granted, this was gonna be the biggest day concerning my Adsense website. Long story short. My site didn’t become active until July 5th after upgrading to a dedicated server, which I had no idea how to operate. Support said I’d get the hang of it. Today is February 17th, 2018 and the site that I worked very hard on, went from 75,000 users a month website and growing rapidly to a website that lost ALL its rankings. I have never regained the traffic I once had. I find out later on that when transferring to another hosting or upgrading to a dedicated server, I needed to run 301 redirects. Support never specified and I had no clue. I still have a bad taste in my mouth about this. I was on the verge of making $500 a day on Adsense to zilch. I’m in the process of transferring every domain I own to Hostinger. I never had any previous disputes prior to this. It seems Hostinger so far has been a great hosting provider. I would prefer Namecheap because I really do like the platform, but I can’t seem to get past the negligence on their part.


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