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Startlogic Review
What is Startlogic?
StartLogic is a service that aims to provide individuals and small businesses with affordable and friendly website building solutions and thrive online. Starting small in a basement, StartLogic found significant success in the small business markets and become a huge hit among startups and young entrepreneurs. Comprised of some of the geniuses and engineers from the web development and hosting industry, StartLogic gained a significant milestone in 2011 when search engine giant Google chose the company as a partner in helping small businesses create and cultivate their online presence.
Uptime & Reliability of Startlogic
StartLogic doesn’t seem to provide an uptime guarantee. StartLogic has two datacenters located in Boston, MA and covers a total floor space of 2,400-square feet. The facilities are comprised of thousands of servers and multiple petabytes of storage. The datacenters features round-the-clock security and run on on N+1 power (both A/C and D/C). The network is composed of redundant routers connecting to the world over multiple providers using BGP.
Overview of Startlogic Features
- AWStats
- CGI Access
- Custom Error Pages
- Email Forwarding
- File Manager
- FrontPage Extensions
- Help Center Live
- Hotlink Protection
- Password Protected Directories
- PHP 4
- PHP 5
- POP3 Support
- Server Side Includes
- Shared Hosting
- Spam Filter
- Streaming Audio/Video
- Support Forum
- vDeck
- Webmail
How Much Does Startlogic Cost?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Express
$4.50
5 GB
100 GB
1
5
Pro
$5.99
Unlimited
Scalable
Unlimited
Unlimited
Supercharge
$8.99
Unlimited
Scalable
Unlimited
Unlimited
VPS Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Logic
$29.99
20GB
1 TB
10
1
1GB
LogicPro
$39.99
40GB
1.5TB
30
1
1.5GB
LogicPremium
$49.99
60GB
2TB
100
1
2GB
CPanel of Startlogic
StartLogic does not offer cPanel web management with its packages. Instead, StartLogic offers vDeck, website management interface similar to cPanel. vDeck provides website owners and webmasters with tools that enable them to have control over their websites, as well as email and billing.
Pros & Cons of Startlogic
Pros
- Ideal for individuals, freelancers, small businesses and nonprofits
- Affordable pricing
Cons
- No uptime guarantee
- No cPanel
User Satisfaction
Positive Social Media Mentions
29
Negative Social Media Mentions
2
We realize that when you choose to buy a Hosting Services it’s crucial not only to learn how professionals score it in their reviews, but also to discover if the actual clients and businesses that bought this software are genuinely satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Startlogic reviews across a wide array of social media sites. The information is then featured in a simple to digest way revealing how many customers had positive and negative experience with Startlogic. With that information available you will be ready to make an informed purchasing decision that you won’t regret.
Technical details
Top features
- Unlimited bandwidth
- Unlimited diskspace
- Free domain
- Wordpress hosting
- Unlimited sites
Platform
- Windows
- Linux
Scripting & Languages
- Perl
- PHP
Control Panel
-
Easy Installs
- Joomla
- Wordpress
- SSL
Server Location
- USA
Databases
- PHPMyAdmin
- MySQL
Support
- Phone
- Live chat
- Knowledge base
Customer support details
StartLogic support is composed of 24/7 phone support and live chat as well as a knowledgebase, a series of user guides, and a ticketing system.
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Startlogic user reviews
Very Bad Tech Support
Read full review >
3/5
Overall impression
1/5
Customer Support
2/5
Value for Money
3/5
Ease of Use
Published on: 17.01.2024
Company Size: N/A
Industry: N/A
1/5
Overall impression
Pros: I never found my web pages down over the last years. Cons: Support and information If Live Chat can't fix your problem, they create a ticket for a technical specialist who writes back in <48h. But the specialist sends the suggestion the LiveChat person already found to not work. Bad enough. But the email from the specialist is: . Wow.
There is no place to complain - according to their phone support.
Once you sign up for their WebSiteBuilder, there seems to be no way back. Once there, uploading a MP4 to their site is pointless. All you can do is link to a movie on YouTube or VIMEO - as you will find out eventually.
Trying to get into the html code directly and simple details like anchors etc is a significant challenge. Pity.
What are Startlogic pricing details?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Express
$4.50
5 GB
100 GB
1
5
Pro
$5.99
Unlimited
Scalable
Unlimited
Unlimited
Supercharge
$8.99
Unlimited
Scalable
Unlimited
Unlimited
VPS Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Logic
$29.99
20GB
1 TB
10
1
1GB
LogicPro
$39.99
40GB
1.5TB
30
1
1.5GB
LogicPremium
$49.99
60GB
2TB
100
1
2GB
Frequently asked questions about Startlogic
Do they offer CPanel or any other control panels?
No. StartLogic does not offer cPanel web management with its packages. Instead, StartLogic offers vDeck, website management interface similar to cPanel. vDeck provides website owners and webmasters with tools that enable them to have control over their websites, as well as email and billing
Do they provide an uptime guarantee and pay you back for downtime?
StartLogic doesn’t seem to provide an uptime guarantee.
Is it a good service for e-commerce? Do they offer SSL, shopping carts and payment processing?
StartLogic can be a good option for small businesses. Their eCommerce package comes with ShopSite Starter, osCommerce, AgoraCart and PayPal Shopping Cart integrations. SSL is also included in their list of software support.
Is it a good hosting service for Wordpress?
Yes. WordPress is StartLogic’s blog platform of choice.
Do they offer both Windows and Linux hosting services?
It seems that StartLogic is not currently providing hosting services for Windows and Linux.
Do you get a free domain with their hosting plan?
No, StartLogic does not offer a free domain with their hosting options.
Do they provide unlimited email addresses and bandwidth?
Yes. StartLogic offers unlimited email accounts and bandwidth with their packages.
How secure are their hosting services?
StartLogic has two datacenters located in Boston, MA and covers a total floor space of 2,400-square feet. The facilities are comprised of thousands of servers and multiple petabytes of storage. The datacenters features round-the-clock security and run on on N+1 power (both A/C and D/C). The network is composed of redundant routers connecting to the world over multiple providers using BGP.
Do they enable you to easily set up a website without any HTML or coding knowledge?
StartLogic comes with a couple of website builders, Weebly Drag and Drop and Site Expresso to help clients build their site from the ground up. Site Expresso generates unique content and professional looking images to help users get started with the content of their websites. Weebly Drag and Drop Builder allows users to simply drag and drop text and images onto a custom and uniquely designed template without worrying about codes.
What payment methods do they accept?
Startlogic accepts all major credit cards (VISA, Mastercard, Discover, and American Express), and PayPal.
Startlogic User Reviews
Startlogic average rating:
2/5
Overall impression
2/5
Customer Support
2/5
Value for Money
1/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 2 actual users:
Sort by:
Latest
- Latest
- Most useful
- Most positive
- Most negative
Very Bad Tech Support
Read full review >
3/5
Overall impression
1/5
Customer Support
2/5
Value for Money
3/5
Ease of Use
Published on: 17.01.2024
Company Size: N/A
Industry: N/A
PROS: I used to like their customer service, but it has become very bad. See below.
CONS: I chose StartLogic because their reputation was good and their tech support was responsive and helpful. They ended their phone support and now the only help you can get is via chat. The people responding to the chat can't seem to handle any complex issues and don't seem to have a breadth of knowledge necessary to troubleshoot. I've spent many hours on three separate interactions with them, getting no farther in resolving my problem. They don't seem to have any way to escalate a support interaction. Today they promised a phone call from a "design team." I waited for hours and no call ever came through. There doesn't seem to be any recourse either. If the "tech chat" doesn't help, you are completely out of luck. I am very concerned about how I will be able to resolve any problems that come up in the future. I have been a customer of them for years and have been satisfied, but their new policies make me think it's time to explore other alternatives.
1/5
Overall impression
Pros: I never found my web pages down over the last years. Cons: Support and information If Live Chat can't fix your problem, they create a ticket for a technical specialist who writes back in <48h. But the specialist sends the suggestion the LiveChat person already found to not work. Bad enough. But the email from the specialist is: . Wow.
There is no place to complain - according to their phone support.
Once you sign up for their WebSiteBuilder, there seems to be no way back. Once there, uploading a MP4 to their site is pointless. All you can do is link to a movie on YouTube or VIMEO - as you will find out eventually.
Trying to get into the html code directly and simple details like anchors etc is a significant challenge. Pity.
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