WP Engine Review

WP Engine was launched in 2010, and is based in Austin, TX. The company focuses on offering managed WordPress hosting which means its supports and assists customers with WordPress. WP Engine’s handles the upkeep and maintenance of the WordPress packages. Its plans are used by more than 30,000 customers in 120 countries. Some of the names on this list are also international corporations, Fortune 50 companies, and governments.

The popular provider undertakes the task of providing perfected hosting for all WordPress users, and do so with incomparable preciseness. The managed packages help boost the reputation of your business and to protect your brand, and offer end users a memorable online interaction with your website. On top of that, professional support is delivered around the clock, and comes from a team of dedicated and experienced WordPress professionals.

Committed to providing the best digital experience and to complying with security requirements, WP Engine allows users to choose any of its three data centers (US, EMEA, or Asia-Pacific). In such way, the hosting provider ensures maximal loading speed for your websites, and safeguards your SEO and conversion rates wherever your visitors may be located. A money-back guarantee of even 60 days is available for all plans.

WP Engine provides a 99.95% uptime guarantee. It reimburses 5% of the customer’s monthly bill for each hour of downtime experienced. The company has data centers in Texas, London, and Tokyo.

Servers are scanned automatically for hacks and viruses. Daily automatic backups are performed and retained for two months. Customers’ WordPress installs occur separately and all are hosted on different databases having different security information, which minimizes the danger of hacking.

Since WP Engine doesn’t offer regular hosting plans, it doesn’t provide a regular control panel like Cpanel or Plesk. Site administration is done through the WordPress dashboard. You can perform account-related work through the secondary custom control panel named the User Portal. You can use it to create backups, add new WordPress installs, create redirections etc. Browse the “Getting Started” section in the knowledge base for more information on the control panels.

Pros

• Premium WordPress packages
• Tech support from US-based WordPress specialists
• Used by top WordPress sites

 Cons

• Pricier than normal shared hosting plans
• Lack of regular hosting methods and packages

WP Engine provides customer support through phone, live chat, and tickets. Phone support is offered between 9am and 6pm, CST, but emergency calls are taken at all times. Customers can use their email address, or Facebook, Twitter, or Google accounts to log in and use the password-protected ticketing system. WPengine.com offers a knowledge base for self-help.