It’s improving day by day.

What are the best aspects of this product?

This easily replaced a lot of software pieces. It's able to monitor my finances. It's a full-fledge CRM. It handles invoicing, project lifecycles, payment, and a host of others. They're constantly adding new functionality. I'm happy to have waited it out while they were working out several things.

What aspects are problematic or could work better?

Their e-mail management functionality wasn't something worth rambling about. While it's showing e-mails that I've yet to respond within the system, responding to them externally makes it impossible to manage through 17Hats. I'm still resorting to G-mail for managing e-mails.

What specific problems in your company were solved by this product?

Having a project workflow, CRM, and invoicing in a single place. A visual reminder is available to know where I'm at with every client I deal with. A quick approach for updating templates is available for any client I deal with.

Are you a current user of this product?

Yes