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17hats Review

17hats
Our score: 8.5 User satisfaction: N/A

What is 17hats?

17hats is a system that allows you to automate your business processes. It’s a tool designed particularly for smaller businesses with fewer staff so that they can manage operations such as billing, scheduling and meetings etc. without relying too much on paperwork.

Solutions from 17hats ensure that you focus primarily on your work. Hence passionate individuals working on their own can greatly benefit from this software. Particularly, photographers have found 17hats a really useful tool in helping them manage all necessary operations they require when dealing with multiple clients.

17hats was introduced in 2014 and in such a short period, it has made quite a few customers who are well known individuals as well as small business owners. With such versatility and flexibility 17hats becomes a great automation tool for businesses.

Overview of 17hats Benefits

You can create new leads in a blink of an eye. Such feasibility allows you to turn your potential customers into regular ones. It enables you to instantly respond to your customer queries which helps you to improve your customer relations.

Realizing how hard you might work for your clients, 17hats provides features that help you to get paid instantly. You won’t have to remind your customers about payments which is quite embarrassing. You can now build attractive and professional invoices with high efficiency. Also, you can create customized contracts for different clients and you can sign deals online.

To make sure that your payments are delivered on time, 17hats also sends automatic payment reminders to your customers while making sure that you maintain a professional outlook. In addition to that, credit card payment processing is also available.

17hats also features automated workflows so that you don’t have to perform repetitive tasks.  You can select workflows from the ready to use templates or you can design your own templates. Make custom invoices, contracts quotes and much more.

Client profile management is also available in the feature pack of 17hats. Manage contact details and important notes for clients through your dashboard. The dashboard also features a 3 day schedule so that you can view all your upcoming meetings, projects and deadlines.

Overview of 17hats Features

  • Client Profile Management
  • Invoice Management
  • Scheduling
  • Credit Card Payments
  • Dashboards
  • Templates
  • Online Contract Signing
  • Financial Management
  • Billing
  • Lead Generation
  • Workflow Automation
  • Automated Payment Reminders

17hats Position In Our Categories

Because companies have unique business-related requirements, it is only reasonable that they avoid buying an all-encompassing, ”best” software. At any rate, it would be hard to discover such application even among widely used software products. The clever step to undertake can be to spell out the numerous major factors which demand consideration such as critical features, costing, technical skill ability of staff, organizational size, etc. The second step is, you should perform the research fully. Have a look at some 17hats reviews and look into the other software programs in your shortlist more closely. Such all-encompassing product investigation guarantee you take out unfit apps and pay for the system which provides all the function your company requires to realize efficiency.

Position of 17hats in our main categories:

TOP 50

17hats is one of the top 50 Business Process Management Software products

If you are considering 17hats it might also be sensible to investigate other subcategories of Business Process Management Software gathered in our base of B2B software reviews.

It is crucial to realize that virtually no service in the Business Process Management Software category is going to be a perfect solution able to meet all the goals of different business types, sizes and industries. It may be a good idea to read a few 17hats Business Process Management Software reviews first as specific solutions may perform well only in a very small set of applications or be created with a really specific type of industry in mind. Others may work with an idea of being simple and intuitive and consequently lack complex elements desired by more experienced users. You can also come across solutions that focus on a wide group of customers and give you a rich feature set, but that in most cases comes at a more significant cost of such a software. Make sure you're aware of your needs so that you get a software that offers exactly the features you search for.

How Much Does 17hats Cost?

17hats Pricing Plans:

Free Trial

Monthly Plan

$37/month

Annual Plan

$17/month

Monthly Plan – $37/month

Annual Plan – $17/month (billed annually for $199)

17hats also offers a bigger discount if you purchase a 2-year subscription where you’ll get one more year for free. Thus, you’ll pay $398 ($11/month) for a 3-years’ worth of the plan. According to their website, this option is only available for a limited time.

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and 17hats reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with 17hats. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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17hats Comparisons

17hats user reviews

Highly useful solution for managing our businesses

Read full review >
Amelia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Entertainment

An all-around solution for today’s small business!

Read full review >
Francis
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Information Technology

It’s improving day by day.

Read full review >
Perry
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.09.2019 Company Size: More than 100 Employees Industry: Photography

This is great solution for managing clients and finances

Read full review >
Shannon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2018 Company Size: 1-10 Employees Industry: Photography

A perfect answer to managing clients and finances for small businesses.

Read full review >
Stella
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.08.2018 Company Size: 1-10 Employees Industry: Photography

What are 17hats pricing details?

17hats Pricing Plans:

Free Trial

Monthly Plan

$37/month

Annual Plan

$17/month

Monthly Plan – $37/month

Annual Plan – $17/month (billed annually for $199)

17hats also offers a bigger discount if you purchase a 2-year subscription where you’ll get one more year for free. Thus, you’ll pay $398 ($11/month) for a 3-years’ worth of the plan. According to their website, this option is only available for a limited time.

What integrations are available for 17hats?

17hats integrates with the following business systems and applications:

  • Square
  • Stripe
  • Authorize.net
  • QuickBooks
  • PayPal

17hats average rating:

Average score
5/5 (9 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Devin

PROS: It's an awesome platform. They take user feedback seriously. The platform is constantly updated. 17Hats saved ne a significant number of hours by letting me create templates with just about anything under the sun. Some of these creations include quotes, e-mails, calendar integration, PayPal integration, contact/lead capture forms, and a host of others. Many thanks for making my job so much easier!

CONS: Absolutely nothing! It functions really well! They're constantly taking in feedback for the sake of improving their platform. I'm looking forward to what's in store in their next software update.

Reviewed 2 years ago

Read full review >

The least favorable review

Perry

PROS: This easily replaced a lot of software pieces. It's able to monitor my finances. It's a full-fledge CRM. It handles invoicing, project lifecycles, payment, and a host of others. They're constantly adding new functionality. I'm happy to have waited it out while they were working out several things.

CONS: Their e-mail management functionality wasn't something worth rambling about. While it's showing e-mails that I've yet to respond within the system, responding to them externally makes it impossible to manage through 17Hats. I'm still resorting to G-mail for managing e-mails.

Reviewed 5 months ago

Read full review >

More reviews from 9 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Highly useful solution for managing our businesses

Read full review >
Amelia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2019 Company Size: More than 100 Employees Industry: Entertainment

PROS: What I like most about it is its customer support service, because they are always open to suggestions and opinions. They helped us to set our platform accordingly and I can use from its templates instead of creating new ones. There are great templates for Contact/Quotes/Contracts/Invoices/Emails/Lead Capture Forms and PayPay integration. Before using this tool we used to manage our business processes manually, and this was contra-productive and time consuming.

CONS: I don’t have dislikes about this platform, because the support team always listens our opinion and suggestions.

What do you think about this review? Great Poor

An all-around solution for today’s small business!

Read full review >
Francis
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Information Technology

PROS: I like how this solution is super easy to learn. What's more, it's very affordable. Before, I was using Quickbooks Online and thought it was way more than what I required and too costly to keep up. I like how this company is constantly updating its software. As result, it made the software more better than ever.

CONS: While this software has a number of wonderful things under the hood that significantly helped me business, there some features that I wish they'd have in their list. For instance, there's no option to send a statement of due amount to my clients. I had to resort sending every invoice that they've yet to pay for. Another thing: once you've recorded as statement, there's no other way to head back and make date changes.

What do you think about this review? Great Poor

It’s improving day by day.

Read full review >
Perry
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.09.2019 Company Size: More than 100 Employees Industry: Photography

PROS: This easily replaced a lot of software pieces. It's able to monitor my finances. It's a full-fledge CRM. It handles invoicing, project lifecycles, payment, and a host of others. They're constantly adding new functionality. I'm happy to have waited it out while they were working out several things.

CONS: Their e-mail management functionality wasn't something worth rambling about. While it's showing e-mails that I've yet to respond within the system, responding to them externally makes it impossible to manage through 17Hats. I'm still resorting to G-mail for managing e-mails.

What do you think about this review? Great Poor

This is great solution for managing clients and finances

Read full review >
Shannon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2018 Company Size: 1-10 Employees Industry: Photography

PROS: This is perfect tool for managing every level of my business. Starting from managing clients to the projects, to expenses and income management including email and calendar integration, to getting leads. I like its workflows section because it automatically follow ups or emails or even reminders for a timeline of a project for both cold calls to sales. This is simple and comprehensive solution that meets all our needs.

CONS: They could add financial aspects within the mobile version.

What do you think about this review? Great Poor

A perfect answer to managing clients and finances for small businesses.

Read full review >
Stella
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.08.2018 Company Size: 1-10 Employees Industry: Photography

PROS: I like its ability in managing my business in different angles. Whether it's acquiring leads, managing clients, dealing with projects to handling expenses, and managing income via calendar/e-mail integration, it's an all-out solution. A software Workflow section is available for automating follow-ups/reminders/e-mails of a project timeline. This can be anywhere from cold calls to sales to follow-ups. This system was purposely done for those requiring an extensive yet simple solution.

CONS: Its mobile app lacks certain financial functionality that I'd like to work on my smart device. For example, sending out an invoice or monitoring expenditures in real-time. It's like an additional app for handling the only people I want: my customers.

What do you think about this review? Great Poor

I found this software highly useful for my businesses

Read full review >
Juanita
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2018 Company Size: More than 100 Employees Industry: Consumer Services

PROS: What i like most about this software is the fact that is easy to use and its learning curve is straightforward. Its customer support service is wonderful, they are responsive and highly helpful. All its questionnaires, emails and the workflows work perfectly well. You can use from its templates that are free. I have to say that I’m managing several businesses with 17Hats.

CONS: I’d like to see client portal like within other programs. Also, there is no way to build a project without having a client attached to it. In addition, you cannot get a snapshot through a prinatble or downloadable report. Furthermore, the mobile app needs some improvements.

What do you think about this review? Great Poor

A great platform to use!

Read full review >
Devin
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.03.2018 Company Size: More than 100 Employees Industry: Entertainment

PROS: It's an awesome platform. They take user feedback seriously. The platform is constantly updated. 17Hats saved ne a significant number of hours by letting me create templates with just about anything under the sun. Some of these creations include quotes, e-mails, calendar integration, PayPal integration, contact/lead capture forms, and a host of others. Many thanks for making my job so much easier!

CONS: Absolutely nothing! It functions really well! They're constantly taking in feedback for the sake of improving their platform. I'm looking forward to what's in store in their next software update.

What do you think about this review? Great Poor

A perfect software for management.

Read full review >
Walter
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.01.2018 Company Size: 1-10 Employees Industry: Photography

PROS: 17Hats is easy enough to navigate once you're familiar with it. I like how it made things simpler for my business. It shifted my concentration to work instead of dabbing in backend tasks. I can't imagine going anywhere without it! Their customer support are constantly listening to feedback and bringing out the desired changes, so everyone is happy.

CONS: There a number of things lacking in their mobile app. While they've done a number of things to improve it, it's still better to log in via my smart device on any browser rather rather use their mobile app.

What do you think about this review? Great Poor

One of the best management tools for small businesses

Read full review >
Lynette
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.12.2017 Company Size: 1-10 Employees Industry: Photography

PROS: I can say that this system is easy to use and I like how it simplified my workflow and it allows me to be more focus on work and my goals iunstead of dealing with other things around. Also, its support team is always willing to help, they always listen to their customers and release new changes and features within the program.

CONS: The mobile application needs some improvements because I often using the mobile version, it’s more simple to check some things on the go.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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