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User review of 1Channel

1Channel is simple to use

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Their customer support is fantastic.It is very user-friendly. It doesn't appear complex, but it can do powerful things.

We got the tool customized as per our need.It's pretty simple to get your head around, they don't spam you with updates and random promotions.

Very intuitive and logically built. I'm the administrator for my company and me almost never have to spend a lot of time to figure out how to do things. This product really fits the needs of salespeople/business developers and without getting overcomplicated.

What aspects are problematic or could work better?

There is nothing as such problematic, he has access to their Helpdesk team, who resolve the queries asap.

What features/services would you like to see in future versions of this product?

I need the distributor management solution within this.

What specific problems in your company were solved by this product?

My problem of handling and tracking this large sales field force is completely resolved.

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

Sales Force Automation

Contact Management
5
amazing
Opportunity Management
5
amazing
Lead Management
5
amazing
Analytics
5
amazing
Mobile
5
amazing
Sales Forecasting
5
amazing
Sales Collaboration
5
amazing
Email Integration
2
mediocre
SteelBrick Quote‑to‑Cash
3
ok
Workflow and Approvals
5
amazing
Territory Management
3
ok
Sales Data
5
amazing
Files Sync and Share
5
amazing
Inside Sales Console
5
amazing
Partner Management
5
amazing
Marketing Automation
5
amazing