24x7offshoring Review

Improved Customer Experience

24x7offshoring uses Rev AI, an automated and accurate speech recognition engine that processes, interprets, and converts spoken words into written texts. It can identify and understand variations and nuances in phrase and word usage across various languages, accents, ethnicities, races, nationalities, genders, and domains. Thus, it generates transcripts with very few or no grammatical errors, formatting issues, or biases.

This helps you reach, serve, and retain customers better. They can access and use your business services and products conveniently, quickly, and smoothly. In addition, you’ll engage with mentally or physically disabled people who struggle with writing or spelling. These include special-needs students and those with language and speech disorders, neurological diseases, and hand injuries.

Precise Transcription

24x7offshoring’s ASR engine is equipped with speech-to-text, NLP, and AI features and functionalities that you can integrate into your apps via APIs and SDKs. It lets you produce transcripts from pre-recorded video and audio files and live events or through expert human transcribers. Large volumes of training data are fed into the engine’s speech recognition models on which it’s built.

Real people transcribed the data from video and audio content that covered various industries, topics, and accents. This enables the ASR engine to create instant and precise transcripts, which you can use for product development, streaming, marketing, business intelligence, and other purposes.

Accelerated Business Processes

The speech-to-text service can expedite and enhance your business processes as well as boost your employees’ efficiency, productivity, and performance. Its voice recognition tools and capabilities allow employees to automatically perform a wide range of tasks by simply speaking words aloud.

24x7offshoring identifies, analyzes, and responds to voice inputs and commands they dictate on their PCs, laptops, smartphones, and other devices. Thus, they’ll be able to instantly create and edit documents, fill out forms, write and send emails, search folders and files, share updates and notifications, and control computers, browsers, and applications. They can do all of this without touching their devices.

Data-Driven Insights

24x7offshoring gives you the opportunity to make sound and smart decisions and strategies. It lets you obtain meaningful insights from video, audio, and text content and data. Powered by natural language processing, sentiment analysis makes it easier for you to discover and assess emotions, feelings, intentions, and motivations hidden behind texts.
You can also implement topic extraction to effortlessly find and collect all important words, phrases, themes, and quotes from texts and conversations. Before making transcripts, you can identify the specific languages initially spoken by users and determine the probability that they’ll often use such languages throughout the video or audio. This enables you to ensure ahead of time that the final transcripts are written in the right languages.