Flexible on-site databases with local/ICSI drives backups.

What are the best aspects of this product?

It possesses every kind of field available. Actions are pre-installed. It comes with every kind of notification you can think of. You can make and run reports on more fields.

What aspects are problematic or could work better?

It's really big. It's a giant platform that takes a long while to load up. These days, speed is important. At the same time, loading the most important things is essential in getting things done.

What specific problems in your company were solved by this product?

Housing data of a clients in a secure manner. It's currently our CRM. The database is highly secure and resides on SQL to help cater to our needs. It assists in tracking e-mail responses to customers by having the e-mails recorded automatically within the database.

Are you a current user of this product?

Yes