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User review of ActionStep

Our whole office loves this!

- by Jameson

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

This helps track the legal processes/stages of each of our clients. Through detailed tracking, it's easier to assign tasks to our other staff -- from legal assistance to billing.

What aspects are problematic or could work better?

It's not that user-friendly. Customizing the dashboard isn't simple, you have to take time to learn it. If you want it done faster, just contact their support team.

What specific problems in your company were solved by this product?

Our legal processes are being tracked better now. We're now able to keep our clients well-updated of the status of their cases.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Law Practice

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.