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User review of ActiveCampaign

Easy to use even for novices

- by Francisco

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

ActiveCampaign is easy to use even for novices. The automation workflows are great as they allow you to easily manage multiple paths and execute a number of tasks. The marketing automation software is incredible and the pricing is very affordable. Plus, the vendor offers prompt and reliable customer support. The chat support tool is a big boon.

What aspects are problematic or could work better?

The only headache is the text editor which could be improved. It has a few formatting bugs and lacks automation for features like headings which have to be done manually. It is not a big drawback, but takes up some of my time.

What specific problems in your company were solved by this product?

I have to connect with different categories of clients in different ways. ActiveCampaign helps me to categorize the different categories of clients and provide personalized attention based on their individual needs.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.