What are the best aspects of this product?
The most impressive feature is automations. You can accomplish almost everything with this feature and it helps me improve my interactions with my subscribers. For its low price, ActiveCampaign offers incredible value. The customer support is high quality and the agents resolve all your issues quickly. The highlight of the customer support is you can have a personal phone call with an agent who will explain to you how the software works.
What aspects are problematic or could work better?
The only glitch is the email template creation feature which could be improved. Right now, it is not very intuitive or user-friendly.
What specific problems in your company were solved by this product?
I run an academy for bloggers and categories include beginners, intermediates, and advanced users. ActiveCampaign allows me to segment my mailing list and send relevant and useful emails to subscribers. I can also segment my email list according to interests to ensure subscribers get interesting content. The app saves a lot of time for me.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year