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User review of ActiveCampaign

Offers great value for its price

- by Oscar

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The most impressive feature is automations. You can accomplish almost everything with this feature and it helps me improve my interactions with my subscribers. For its low price, ActiveCampaign offers incredible value. The customer support is high quality and the agents resolve all your issues quickly. The highlight of the customer support is you can have a personal phone call with an agent who will explain to you how the software works.

What aspects are problematic or could work better?

The only glitch is the email template creation feature which could be improved. Right now, it is not very intuitive or user-friendly.

What specific problems in your company were solved by this product?

I run an academy for bloggers and categories include beginners, intermediates, and advanced users. ActiveCampaign allows me to segment my mailing list and send relevant and useful emails to subscribers. I can also segment my email list according to interests to ensure subscribers get interesting content. The app saves a lot of time for me.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.