We have more team play in the team now

What are the best aspects of this product?

We have more integrated collaboration with ActiveCollab. It's way easier now for our remote teams in Asia to keep tabs of their colleagues in Europe, all the while we at the headquarters in CA are updated. There's good integration with a variety of chat tools, so we're flexible in case an app is glitchy, we can quickly set up an option. Our communication is in one place, so it helps a lot with transparency as well.

What aspects are problematic or could work better?

It got the collaboration and communication needs covered, there isn't really much you can complain about the software. So far I haven't got the chance to use support since everything runs smoothly.

What specific problems in your company were solved by this product?

Headquarters and remote teams are in sync in real time. Communication is clear if we have a deadline everyone is on the same page. Urgent issues are solved fast. Indirectly, with this setup, we have expanded the pool of talents we can get worldwide.

Are you a current user of this product?

No