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User review of Acuity Scheduling

Ideal for achieving customer success. It’s one of those powerful mediums that can win customers for you.

- by Harriet

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I settled for Acuity Scheduling since it's capable of seamless integration with GoToMeeting. It comes with a bunch of customizations that I like. I get to have a wide range of links to cater to varying services. For instance, I have a link that deal with a 1-hour onboarding and another for current training options wherein a customer can pick sessions with me to train on specific topics.

What aspects are problematic or could work better?

Nothing bad to say about this. As a matter of fact. Zero complaints at all! It's functioning perfectly!

What specific problems in your company were solved by this product?

I get to schedule onboarding sessions with new customers in an efficient manner. Before, I had to resort to sending and receiving e-mails whenever it involves the time and date. Now I can get them to settle for a time that suits their schedule. Acuity Scheduling syncs well with my Google calendar app so it'll know when I'm free.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.