Ideal for achieving customer success. It’s one of those powerful mediums that can win customers for you.

What are the best aspects of this product?

I settled for Acuity Scheduling since it's capable of seamless integration with GoToMeeting. It comes with a bunch of customizations that I like. I get to have a wide range of links to cater to varying services. For instance, I have a link that deal with a 1-hour onboarding and another for current training options wherein a customer can pick sessions with me to train on specific topics.

What aspects are problematic or could work better?

Nothing bad to say about this. As a matter of fact. Zero complaints at all! It's functioning perfectly!

What specific problems in your company were solved by this product?

I get to schedule onboarding sessions with new customers in an efficient manner. Before, I had to resort to sending and receiving e-mails whenever it involves the time and date. Now I can get them to settle for a time that suits their schedule. Acuity Scheduling syncs well with my Google calendar app so it'll know when I'm free.

Are you a current user of this product?

Yes