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Acuity Scheduling REVIEW

Appointment Scheduling Software

7 user reviews
USER SATISFACTION 96%
OUR SCORE 8.5

What is Acuity Scheduling?

Acuity Scheduling is easy-to-use and user friendly scheduling solution using which clients can quickly view real-time availability, and book their appointments accordingly. This saves businesses from most of the headaches and mix-ups related to manual scheduling.  Its powerful calendar coordination features automatically notifies when an appointment is booked, and allows checking schedules from mobile devices. It supports Google Calendar, iCalendar, Outlook and Office 365.

The solution is particularly effective for small and growing businesses that are competing against bigger companies in their industry. It allows sending customized and branded reminders, confirmations and follow-ups for a more personalized customer experience. Customers can also make online payments while booking an appointment through PayPal, Stripe, Square, Authorize.net and Braintree. It can be integrated with a number of other online services, including Zapier, Quickbooks, MailChimp etc. for greater flexibility and scalability.

Overview of Acuity Scheduling Benefits

The software eliminates usual scheduling mix-ups through calendars that update automatically, and adjust according to different time zones. This allows clients to easily cancel and reschedule appointments themselves as per their convenience. Managing multiple locations and staff is also made easier, as clients only see the calendar that you want them to see. New clients can be prompted with intake-forms to collect all the required information while they are booking an appointment. This means that you get a more efficient approach towards gathering all the information at one place.

The software makes it easier to track down revenues by breaking down paid/unpaid appointments, no-shows, fulfillments and hours spent by service. Almost everything is customizable to match the existing branding of your company, while calendar can also easily be shared on the social media via Facebook, Google+, Twitter and email. The calendar can also be embedded to the website for a more streamlined and seamless booking experience.

The solution is also HIPAA compliant, meaning complete security of customer’s information. Being a web-based solution, Acuity Scheduling can be assessed from anywhere using any device with a browser and an internet connection. Clients can make single/multiple bookings as well as class and group appointments. Its support for a variety of online payment solutions, including PayPal and Stripe, allows clients to easily make payments and makes the process a lot easier for the businesses as well.

Overview of Acuity Scheduling Features

  • Open API
  • Activity tracking
  • Auto notifications and reminders
  • Fully customizable
  • Event and group scheduling
  • HIPAA compliant
  • Team calendars
  • Real-time calendar availability
  • Auto time zone adjustment
  • Multiple locations and employees
  • Intake-forms
  • Advance appointment booking
  • Embeddable directly to website
  • Email and SMS reminders

Acuity Scheduling Position In Our Categories

Position of Acuity Scheduling in our main categories:

20

Acuity Scheduling is one of the top 20 Appointment Scheduling Softwareproducts

Top
10

Acuity Scheduling is one of the 10 Salon Softwareproducts

20

Acuity Scheduling is one of the 20
Appointment Scheduling Software products

10

Acuity Scheduling is one of the 10
Salon Software products


If you are interested in Acuity Scheduling it could also be a good idea to check out other subcategories of Best Appointment Scheduling Software gathered in our database of SaaS software reviews.

Every enterprise has different needs and needs an application that can be customized for their size, type of staff members and customers, and the particular industry they are in. For these reasons, no software can offer perfect tools off-the-shelf. When you try to find a software product, first be sure what you require it for. Read some Acuity Scheduling reviews and ask yourself do you desire basic features or do you need advanced functionality? Are there any industry-specific features that you are seeking? Obtain the answers to these questions to help your search. There are multiple aspects that you need to consider and these include your finances, particular business requirements, your company size, integration requirements etc. Take your time, try out a few free trials, and finally select the system that offers all that you need to improve your company competence and productivity.

How Much Does Acuity Scheduling Cost?

Acuity Scheduling Pricing Plans:
Free trial
Free forever (solo)
Free
Entrepreneur
$15/month
Growing business
$25/month
Powerhouse Player
$50/month

Acuity Scheduling offers several SMB and enterprise pricing plans, including a free basic one. Here are the details:

Free forever (solo)

Entrepreneur – $15/month

  • One person
  • One location

Growing business – $25/month

  • Up to 6 staff and locations
  • Includes advanced features
  • Text messaging

Powerhouse Player – $50/month

  • Up to 36 staff and locations
  • Includes advanced features
  • Text messaging

User Satisfaction

We realize that when you make a decision to buy Appointment Scheduling Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Acuity Scheduling reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Acuity Scheduling. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

119

NEGATIVE SOCIAL MENTIONS

5

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • TRAINING
  • TICKETS

Acuity Scheduling User Reviews


Danielle 2 months ago
Verified
user



Fredrick 9 months ago
Verified
user



Sandy 11 months ago
Verified
user


What are Acuity Scheduling pricing details?

Acuity Scheduling Pricing Plans:
Free trial
Free forever (solo)
Free
Entrepreneur
$15/month
Growing business
$25/month
Powerhouse Player
$50/month

Acuity Scheduling offers several SMB and enterprise pricing plans, including a free basic one. Here are the details:

Free forever (solo)

Entrepreneur – $15/month

  • One person
  • One location

Growing business – $25/month

  • Up to 6 staff and locations
  • Includes advanced features
  • Text messaging

Powerhouse Player – $50/month

  • Up to 36 staff and locations
  • Includes advanced features
  • Text messaging

What integrations are available for Acuity Scheduling?

Acuity Scheduling integrates with the following business systems and applications:

  • QuickBooks
  • FreshBooks
  • Google Analytics
  • Zapier
  • MailChimp
  • AWeber
  • Mad Mimi
  • Constant Contact
  • Facebook
  • WordPress
  • SQUARESPACE
  • Weeby
  • WIX
  • Vistaprint
  • Stripe
  • Braintree
  • Square
  • PayPal
  • Authorize.net

User reviews


User reviews in total: 7

5
2
0
0
0

Average Rating:

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The most favorable review

Danielle

2 months ago


Pros: I'm no longer stressed when it comes to organizing my calendar. I won't have to worry about sending e-mails or gathering payment. Everything is looked after! It's worth getting it integrated with a payment processor as it makes everything seamless!

Cons: At the moment? Nothing! Acuity actually meets my business requirements. It's perfect! It's hard to come up with a complaint for something this good. Getting e-mails customized can be cumbersome, but I can't blame them on that alone.

The least favorable review

Fredrick

9 months ago


Pros: It's been so great in terms of usability. Blocking off time is a cinch and scheduling parameters is easier said than done! What's more, it's worth the price and easy when sharing with clients and colleagues.

Cons: With a speedy connection at hand, it's now possible to block off scheduling times within Outlook. It'd be a treat if this feature is natively built within the app.

Published 2 months ago
Verified
user
I'm no longer stressed when it comes to organizing my calendar. I won't have to worry about sending e-mails or gathering payment. Everything is looked after! It's worth...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
This software is relatively easy. The one thing that I like with it is its affordable pricing. The business I'm running literally involves me. Acuity either charges me a...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Just about everything Acuity offers is pretty amazing. I'm able to set different kinds of appointments, build hours for appointment types, and even add in buffer periods...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
It's been so great in terms of usability. Blocking off time is a cinch and scheduling parameters is easier said than done! What's more, it's worth the price and easy when...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
This app has made it easier for us to book appointments for the services we're offering. It also have varying availability periods. Their support team is responsive and...



What do you think about this review? Great Poor
Published 12 months ago
Verified
user
I settled for Acuity Scheduling since it's capable of seamless integration with GoToMeeting. It comes with a bunch of customizations that I like. I get to have a wide...



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Anonymous Reviewer
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Published 1 year ago
Verified
user
Intake forms are easy to set up and come up when a client schedules. Everything is pretty intuitive. They have a free service to try which is great when starting a...



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