The best of its kind

What are the best aspects of this product?

I think ADP works equally good in small and large companies, at least for what I've seen. We're currently subscribed to the Enterprise plan (we are a huge organization) and we are happy to have such streamlined HCM/Payroll processing. If what you want is only to process payrolls, PayForce can do the job quite well. Otherwise, go for the full package. Generally, I think this product is the leader of its category because it handles payrolls, taxes, benefits, T&L, and ad hoc reports all in one.

What aspects are problematic or could work better?

There is ad hoc reporting, but not as good as I would like it to be. They have some strange tables and fields that I don’t always understand, but except of that everything else is a piece of cake. We also asked for canned reports that can be dirctly modified by the clients, I hope we'll be able to see them soon.

What specific problems in your company were solved by this product?

We were drowning in tax notices, feels real good to get rid of them. We also wanted to be less strict with non compliance penalties, and thanks to this product we are. It added immense value to our business!

Are you a current user of this product?

Yes