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User review of ADP Workforce Now

For ADP cold use.

- by Jeremiah

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

ADP is a must-have platform. To be honest, using it for the first several months have been a trail. Everyone by now should know what I mean when going through that painful ordeal monthly. Thank heaves for phone support. They salvaged my life, career, and helped me create payroll.

What aspects are problematic or could work better?

Going through it cold presented a number of challengers. Doing it the manual way is tedious. Not everything in the categories and "boxes" for marking were deemed direct. ADP needs to be armed with a cheat sheet so novice users can fully utilize the system. When it comes to payroll dates, it's a bit confining to the eye.

What specific problems in your company were solved by this product?

Payroll processing can easily be accomplished in a timely manner. Since ADP is mandatory, I'm afraid I can speak out for all users. Its biggest benefit is that it's a hands-down option for employee processing payroll. Life is great for individuals who make use of ADP! Just about everything can be mailed straight to the payroll clerk.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Non-Profit Organization

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.