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ADP Workforce Now Review

ADP Workforce Now
Our score: 8.9 User satisfaction: 99%

What is ADP Workforce Now?

ADP Workforce Now is a web-based human resources (HR) application designed especially for midsize businesses. This app gathers and automates all of your company’s HR processes into a single dashboard. You can create additional user permissions for your employees to help them coordinate and manage multiple HR functions. It also allows you to manage all your employees’ benefits, holidays and easily generate insightful reports. The app comes with a demo, video tutorials, and online support.

ADP Workforce Now offers core HR capabilities including time and attendance, talent management, payroll, and benefits management. It also provides a benefit plan creation wizard, which can be configured according to the on-boarding processes of your company. The app’s COBRA events can trigger notifications to employees and other beneficiaries to meet qualifying event requirements under COBRA.

The benefits administration features are all compliant with annual reporting requirements for IRS forms 1094 and 1095. This feature offers a dashboard for all reporting statuses. Users can also get status and confirmation reports with detailed information on premiums, deductions, beneficiaries, covered dependents, coverage levels, and enrollments.

Overview of ADP Workforce Now Benefits

There are many HR benefits that can be associated with ADP Workforce Now. Here are some examples:

Payroll and HR management

ADP Workforce Now coordinates your workforce management in a single dashboard. The app is fully transparent and helps you manage payroll, benefits, bonuses, commissions, time and attendance, employee health statistics, and talent management.

Usability and optimization

ADP Workforce Now can be accessed on smartphones and tablets. The vendor offers mobile apps for Android and iOS that are fully synced with the web-based dashboard. This gives you full visibility of statistics and reports, and enables you to manage your HR anytime, anywhere.

Analytics and cloud-based storage

The software displays analytics in real-time and you can create customized spreadsheets, graphs, charts, and reports. The app is fully web based and offers hosting along with your package, featuring server audits and regular security backups.

Support and resources

The whole software package includes a demo, online support, and video tutorials.

Cloud-based software

You will get access to integrated tools and insights for your business anytime, anywhere thanks to a full cloud integration of the app.

Data-driven insights

You get analytics that help you make smarter decisions, and see how your company compares against benchmark data.

Reliable support

Through a range of flexible service options, the vendor’s experts help you manage your employer responsibilities.

Payroll and tax filing made easy

You can minimize administrative duties and errors with real-time payroll calculations. Plus, it’s possible to leverage the help of compliance experts to get more peace of mind.

Manage your human resources

You can go beyond administration and compliance and focus on recruiting, engaging, retaining, and promoting your employees.

Time and attendance

The software allows you to improve productivity with automated time tracking, reporting features, and employee self-service that is accessible on mobile devices.

Benefits management

You can streamline the process of managing benefit plans. Plus, you can get ACA compliance support and enhanced enrollment capabilities.

Overview of ADP Workforce Now Features

  • ACA administration
  • Analytics
  • API library
  • Benefits administration
  • Cloud-based storage
  • Create user permissions
  • Demo version
  • Employee wellness
  • Global human capital management
  • HR outsourcing services
  • Human resource management
  • Manager and employee self-service
  • Mobile friendly
  • Multi-lingual service
  • Online support
  • Payroll
  • Scalable plans
  • Talent management
  • Time and attendance
  • Web-based dashboard

ADP Workforce Now Position In Our Categories

Knowing that companies have unique business-related requirements, it is only reasonable that they steer clear of buying a one-size-fits-all, ideal software. However, it is almost impossible to try to pinpoint such application even among widely used software solutions.
The rational thing to do can be to write down the several significant factors that call for a consideration like essential features, price terms, skill capability of the employees, company size, etc. Next, you must follow through your research thoroughly. Have a look at some of these ADP Workforce Now evaluations and scrutinize each of the software systems in your list in detail. Such well-rounded product research ascertain you drop unsuitable apps and pay for the one which includes all the function your company requires.

Position of ADP Workforce Now in our main categories:

TOP 50

ADP Workforce Now is one of the top 50 Accounting Software products

TOP 20

ADP Workforce Now is one of the 20 HR Software products

ADP Workforce Now is also listed in the following subcategories:

Since each organization has particular business needs, it is advisable for them to abstain from searching for a one-size-fits-all ideal software application. Needless to say, it would be useless to try to find such a platform even among popular software platforms. The clever thing to do would be to catalog the various important factors that require consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some ADP Workforce Now HR Software reviews and check out each of the other systems in your shortlist in detail. Such comprehensive research can make certain you discard ill-fitting platforms and zero in on the system that provides all the features you need for business success.

How Much Does ADP Workforce Now Cost?

ADP Workforce Now Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ADP Workforce Now’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 113
Negative Social Media Mentions 1

We realize that when you make a decision to buy HR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ADP Workforce Now reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ADP Workforce Now. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Useful ADP Workforce Now Resources

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Top Competitors To ADP Workforce Now By Price

Trending HR Software Reviews

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ADP Workforce Now Comparisons

ADP Workforce Now user reviews

As an employee, ADP has done a lot of great things

Read full review >
Alex
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Banking

Awesome tool

Read full review >
Cindy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.09.2018 Company Size: More than 100 Employees Industry: Unavailable

A decent platform that’s functional yet a bit overwhelming.

Read full review >
Elijah
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.08.2018 Company Size: More than 100 Employees Industry: Non-Profit Organization

A review of ADP.

Read full review >
Patti
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.05.2018 Company Size: More than 100 Employees Industry: Higher Education

It”s impressive all throughout.

Read full review >
Alfredo
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2018 Company Size: 11-50 Employees Industry: Machinery

What are ADP Workforce Now pricing details?

ADP Workforce Now Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ADP Workforce Now’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for ADP Workforce Now?

ADP Workforce Now supports the following integrations:

  • Jobvite
  • iCIMS
  • Cronforce
  • Performance Pro
  • Iconixx

ADP Workforce Now average rating:

Average score
5/5 (19 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Karl

PROS: I like the linking between Payroll, Time and Attendance, HR and the GL. It makes room for real-time adjustments. It's a handy tool for reporting which consists of canned report and a simple report-writer. The UI is easily viewed and understood by newbies and experienced professionals. It fosters a clearer payroll processing!

CONS: With our company growing, it didn't let us have the capabicity to remaing with WFN. On the other hand, ADP provides other service that we'll look into.

Reviewed 2 years ago

Read full review >

The least favorable review

Jeremiah

PROS: ADP is a must-have platform. To be honest, using it for the first several months have been a trail. Everyone by now should know what I mean when going through that painful ordeal monthly. Thank heaves for phone support. They salvaged my life, career, and helped me create payroll.

CONS: Going through it cold presented a number of challengers. Doing it the manual way is tedious. Not everything in the categories and "boxes" for marking were deemed direct. ADP needs to be armed with a cheat sheet so novice users can fully utilize the system. When it comes to payroll dates, it's a bit confining to the eye.

Reviewed 2 years ago

Read full review >

More reviews from 19 actual users:

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  • Latest
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  • Most positive
  • Most negative

As an employee, ADP has done a lot of great things

Read full review >
Alex
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Banking

PROS: I've seen how easy it is in filling out my time sheet and looking into my receoved paychecks. Before all this, we were working on timesheets from Excel --- a nightmare for our HR department tracking all of it. Again, from my standpoint, it's a useful tool that lets me view the estimated cost of paychecks, collected pay stubs, and time off requests. My company was thrilled to welcome changes made within the payroll area.

CONS: There's nothing much to not like compared to what was being used before. Some of the indicated error changes would appear vague at times and a bit difficult to spot where the issue really is. But other than that, it's an awesome tool.

What do you think about this review? Great Poor

Awesome tool

Read full review >
Cindy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.09.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: I'm that lone person working in the Human Resource Department. Attendance, payroll, time, and human resources streamlined a number of functions that I'm supposed to manage. It's great to have the latest ACA reporting requirements. Everything would've been impossible if not for ADP!

CONS: At times, I'd request a report from out of nowhere. It's never that simple in determining the ability to develop it to handle the things I need. For instance, I wanted a monthly payrool report for a certain fiscal period. The Bridge has been instrumental on a number of things. But I've yet to be completely knowledgeable on the fiscal year report.

What do you think about this review? Great Poor

A decent platform that’s functional yet a bit overwhelming.

Read full review >
Elijah
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.08.2018 Company Size: More than 100 Employees Industry: Non-Profit Organization

PROS: I absolutely love how ADP can make calcualtion of your hours by week and day. I also love how this platform showcases the overall amount of accumulated sick and vacation hours.

CONS: I don't like how challenging it can be when making approval on endless timesheets for people. I still need to make approval on the hours for and after looking into each single one. Plus I'm tediously goinf from one profile after the other to just approve the hours, which I feel is a process that's time consuming.

What do you think about this review? Great Poor

A review of ADP.

Read full review >
Patti
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.05.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: It's simple to navigate. Info can easily be found. Images were nice, bright, and attractive. I like being able to look into the company and individual profile as well as W-2 reporting. Product is highly organized. If there's an issue where I can't spot something, a search bar is available. It's an awesome platform!

CONS: Its time accrual tracking metrics can be a little confusing. I don't have the ability to open ADP on my smartphone or any other mobile device. This can be frustrating. I wish I can open the site on a number of browsers instead of going to different browsers just to get a site to open. It's a time consuming process that can get you frustrated easily.

What do you think about this review? Great Poor

It”s impressive all throughout.

Read full review >
Alfredo
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2018 Company Size: 11-50 Employees Industry: Machinery

PROS: ADP Workforce Now is one recommended HRM platform. Running as a small company, getting an user-friendly and modern HRM platform with a working portal for employees wouldn't be possible if not for ADP Workforce Now. I like having HR experts and payroll support. I won't have to worry about adding another staff.

CONS: When it comes to keeping contact with the Relationship Manager, it's pretty bad. Both that and their support are dwindling for every years that passes.

What do you think about this review? Great Poor

Using ADP Workforce Now — now!

Read full review >
Tyler
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.05.2018 Company Size: More than 100 Employees Industry: Non-Profit Organization

PROS: I like the fact that payroll processing can be seen on the dashboard. Even more so with the changes being made. When it comes to system changes, it always aligns to that of payroll law changes. ADP is clearly leading the pack on knowing what's good for the clients. It's able to determine which functions best for a certain situation while remaining compliant.

CONS: There are certain changes that needs to be done when it comes to standard and custom reporting. These weren't addressed from the previous versions. Further dashboard reporting on the ACA screens would be nice.

What do you think about this review? Great Poor

A big help to our rapidly growing company!

Read full review >
Elijah
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I like the link made between HR, time and attendance and payroll. It fosters for real-time updates so adjustments can be done swiftly. It's a useful reporting tool that can be function as a report-writer. Its appearance is simple to look at and understand. It fosters for a transparent and easy-to-forecast payroll processing.

CONS: The bigger that our company can grows, the more it would leave us unable to remain with WFN. ADP has other services that we'll be looking into.

What do you think about this review? Great Poor

For payroll, I always make use of ADP.

Read full review >
Tomas
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.04.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: I trust everything that ADP does especially in the field of payroll. What I like best is how it offers very few errors compared to other payroll software I've used previously. It also gives off a certain modern feel unlike other payroll software that seem outdated with a higher-than-usual number of clicks to activate a certain task.

CONS: I don't favor signing in constantly whenever I access the platform using my mobile device. But then again, it's to make your data secure. With mobile devices now utilizing fingerprint scanner, I feel it's better to sign in than having to do away with logins.

What do you think about this review? Great Poor

This platform has proven to be a great asset for our growing company!

Read full review >
Karl
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.04.2018 Company Size: More than 100 Employees Industry: Aviation & Aerospace

PROS: I like the linking between Payroll, Time and Attendance, HR and the GL. It makes room for real-time adjustments. It's a handy tool for reporting which consists of canned report and a simple report-writer. The UI is easily viewed and understood by newbies and experienced professionals. It fosters a clearer payroll processing!

CONS: With our company growing, it didn't let us have the capabicity to remaing with WFN. On the other hand, ADP provides other service that we'll look into.

What do you think about this review? Great Poor

ADP has brought in numerous benefits in ACA integration as well as others.

Read full review >
Josephine
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.03.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: I love how ACA reporting and tax filings are processed simultaneously. Assistance is always there to help out answer any inquiries that I may have with regards to any issues encoutered on the platform. ADP has done a good job in the integration of processes be it in the form ofreporting, payroll, attendance and time, and hiring. Improvements are also noticed with continued use.

CONS: It doesn't appear to be as inuitive for those who aren't getting the hang of the latest innovations being brought into the plaform.

What do you think about this review? Great Poor

Improvements are seen everywhere.

Read full review >
Roberta
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.03.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: I love the fact that I can sign in from my mobile device. What's more, its button for clocking in and clocking out is huge. I like the fact that every paycheck can be uploaded in the form of an iamge. I like how it breaks down the time for the work done every week. I love how all the options are laid out in a single area.

CONS: Right now, there's no fixed for fix for its password or Touch ID. But somehow, they have fixes for it. Now, there's actually a way in setting up Touch ID. An option is also available for auto saving passwords. I'm glad to see this issue resolved!

What do you think about this review? Great Poor

I love how ADP is inuitive and user friendly!

Read full review >
Edwin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.02.2018 Company Size: More than 100 Employees Industry: Construction

PROS: I simply love how user-friendly ADP became especially with the latest updates and module appearance. Navigating the platform is simple and making employee setups and logins are a cinch. I like the present details, although I did find some simple reports a bit difficult once every other while. I feel we require advanced reports for each employee. For instances in terms of hourly analysis or wages per employee or location.

CONS: The issue that I constantly face is moving individual reports to employee earnings, hours, or other known history data. This can, at times, lead to complex report building.

What do you think about this review? Great Poor

A current review of ADP Workforce.

Read full review >
Raquel
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.02.2018 Company Size: More than 100 Employees Industry: Accounting

PROS: The best thing that I like with ADP is how simple it is to go through varying screens. Back in the day, looking for items within the platform was problematic. But this time, getting around it is so easy. I also like the fact that whenever I need assistance, I can easily call them to help deal with any issues regarding the product.

CONS: Sometimes, the time it takes to wait to finally speak to a representative can take as long as 15 minutes. I feel they ought to hire people so more customers can be catered to instead of passing them from one person to another.

What do you think about this review? Great Poor

A product that’s easy to use.

Read full review >
Cornelius
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.02.2018 Company Size: 11-50 Employees Industry: Market Research

PROS: I appreciate having the ability to look into your payment history dating back as far as 3 years. I also like how ytou can look into amounts and dates easily without having to go through a number of windows. In addition, you can make use of PDF versions on pay stubs with a single click.

CONS: I'm turned off not seeing the payment history on the main screen. You'd have to detour to another screen just to get to it. I also need to click out of the image view of the pay stubs just so it can easily be viewed within a table. It'd be wise if the table view option came up first --- even better if it came in standard.

What do you think about this review? Great Poor

For ADP cold use.

Read full review >
Jeremiah
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.02.2018 Company Size: 1-10 Employees Industry: Non-Profit Organization

PROS: ADP is a must-have platform. To be honest, using it for the first several months have been a trail. Everyone by now should know what I mean when going through that painful ordeal monthly. Thank heaves for phone support. They salvaged my life, career, and helped me create payroll.

CONS: Going through it cold presented a number of challengers. Doing it the manual way is tedious. Not everything in the categories and "boxes" for marking were deemed direct. ADP needs to be armed with a cheat sheet so novice users can fully utilize the system. When it comes to payroll dates, it's a bit confining to the eye.

What do you think about this review? Great Poor

User experience continues to improve for months after using this.

Read full review >
Cecilia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2018 Company Size: More than 100 Employees Industry: Banking

PROS: For the past few months, our relationship manager took our experience to an entirely different level. She was highly responsive when it comes to our needs and exceeded beyond our expectations. We finally made the decision to make an investment in ADP products to ensure the user experience is at its best.

CONS: Service representatives lacking some follow-through when dealing with our issues. It had to involve the relationship manager just to close out service cases that have been sitting aorund more than 6 months.

What do you think about this review? Great Poor

Admins and employees can easily make use of this.

Read full review >
Horace
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2018 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: Product integration is made in such a way that multiple updates won't be made for a single change in employee. I like its enhanced functionality in customzing the product and product to meet the needs of our company. The program's feel and appearance is updated. Their mobile app is excellent. Its Applicant Tracking System helps in managing external and internal applicant for open roles via the same portal.

CONS: It's hard to pinpoint that. I haven't found anything that I hate with this platform.

What do you think about this review? Great Poor

My personal review of ADP.

Read full review >
Robin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.01.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: WFN is one user-friendly product. It gives everyone a sign to our products. This can range from time and attendance to retirement services. Payroll admins have fallen in love with it. Payroll reports can immediately be previewed.

CONS: We're no longer receiving e-mails. We're now capable of approving PTO requests. A notification can now be sent through e-mail. I like having a direct link e-mail.

What do you think about this review? Great Poor

An awesome tool tailored for the end user

Read full review >
Israel
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.01.2018 Company Size: More than 100 Employees Industry: E-Learning

PROS: I favor this platform simply because it makes it a lot easier for me to deal with (as an end user). I can easily look into my payroll and benefits, and input my time.

CONS: There's not a lot of band things that I hated with the product. It would've been a lot nicer to have a sign on from other apps as I tend to forget my logins frequently. I'm pretty sure this could've easily been set up.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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