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User review of AdRoll

Great AD and retargeting solution

- by Terence

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It was very easy to start with. AdRoll’ UI is clean and easy to set up. It isn’t complicated to set campaings and to upload artwork. They provide great support and its team is always willing to help and answer the questions we have.

What aspects are problematic or could work better?

What I had notice is the long response time during the sales process from the rep and from their support team. Also, I was very confused with setting up the conversion URL, and I had to restart the existing program in case I accidentally complete it. This was very confusing for me. It takes some time to understand some specific steps but I have found that the resources are very limited.

What specific problems in your company were solved by this product?

We are B2B Company, and we have high traffic and visitors, this is very important to us, our bounce rates are very high and AdRoll is helping us to keep our audience engaged. Also, it is really helpful for retargeting and helped us to get our brand on top and in front of a specific site visitors, and we managed to convert them to leads.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.