Most affordable custom software

What are the best aspects of this product?

Their flexibility fascinates me day by day, I still can't believe I'm using a single tool to perform so many actions. I've implemented business process apps for most of my clients, and I've found a way to use it for many other purposes (Workflow, Project and Document Management, and Help Desk, of course). Customization is browser-specific, and once you get hands around it, you get to implement this software in every aspect of your business, and that will save you more money than you can possibly imagine. Very reliable too, I almost forgot that.

What aspects are problematic or could work better?

I often wish there were more modern and specific templates, the ones they have always resemble each other. They release few here and there, but they should do it more often. In fact, those of you who can roll out their own solutions don't even have to care about it, it is more of an advantage for them.

What specific problems in your company were solved by this product?

We improved both collaboration and communication with clients, we are using the DocuSign integration to control and to manage our documents, we control the time we're spending, and finally, we track tricky projects to see what went wrong. Priceless!

Are you a current user of this product?

Yes