What are the best aspects of this product?
The setup is quick and painless even for those who have little technical expertise. The platform has a very simple and user-friendly interface and everything is so easy right out of the box.
What aspects are problematic or could work better?
I lament the fact that it does not offer cross platform support for phones. There are also a number of better alternatives out there when it comes to costs across the board. There are cheaper solutions definitely.
What specific problems in your company were solved by this product?
Aircall solves our need to have a friendly platform that allows to route our calls to our team members, many of them located in various locations around the world.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Information Technology
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
1 year
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