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User review of Alexa

It’s a great resource

- by Garnet

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like how this has made everything so convenient. Thanks to it, I can add things to my shopping list even if I don't have a pen or paper nearby. It has kept me up to date with the news and has even suggested stories to me. It has also helped me handle my kids, as they can play games with it and they're amused that it can talk back to them.

What aspects are problematic or could work better?

I think there can be improvements made when it comes to voice recognition. There have been times where I swear that I am saying the words as clearly as I can and she still doesn't get what I'm saying. I've also often had to lower down the volume just for it to hear me and do what I am asking it to do. That's an improvement I'd like to see in future versions.

What specific problems in your company were solved by this product?

It has made me more efficient at work, since I can use it in meetings to find information on the internet, simply by saying a few words. It's effective when it comes to answering quick questions, and has solved many problems for us.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.