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User review of Alfresco

Alfresco comes with a lot of helpful features

- by Lloyd

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Alfresco outperforms other ECM software when it comes to versatility and flexibility. I like that this solution can be integrated with Exchange app, and with this, a variety of capabilities for document disposition across different types of content are enabled. It also offers the option if we want to use its UI or make one from scratch, as well as establish a solid enterprise search tool to be taken advantage of your employees, customers, and business partners while securing your system with the role-based access and permission. We can even choose whether to use a public or private cloud, and the app provides an Amazon-based cloud solution that comes with a highly secured infrastructure. We even had a smooth workflow with this app. With its Activiti feature, we effectively and successfully models and implemented a workflow that works in all departments in supporting the process that regards to regulated manufacturing materials change request.

What aspects are problematic or could work better?

I would love to use this app for my business, but the entry point seems too high for its price. Its cloud-based version looks compelling but doesn’t suit both to security governance policies and clients’ technical model of many large companies we serve.

What specific problems in your company were solved by this product?

As an enterprise business analyst and a product owner in all sizes of projects in transportation, government, financial services, e-commerce, and much more industry, Alfresco helps solve a large part of our business requirements. Some of our projects are created for two to three admins with up to fifty users and are built for one device, which serves hundreds of content pages. We even leverage Activiti to model and then implement a multi-department work process. Our financial services only use a small portion of Alfresco, but able to target millions of real users. In our Federal project, we have taken more than ten million pages of confidential files loaded with PII and applied taxonomy, and allowed enterprise search as the primary objective.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.