What are the best aspects of this product?
The Pricing is the best I have seen in any backup solution. I have been with this product for years and have watched it grow.I believe it has caught up to Veeam in speed and now it also has Replication. Although I have not used that as of yet. I do work with both products too. I think the interface is clean and simple to use. But by far the best feature of this product is the support. With an instant chat client built in you can simply click on it and get connected with support. Never seen a product better supported than Altaro. And the Offsite copies to Microsoft Azure work great. Cheap Offsite backups. I don't think Veeam supports that yet with out a dedicated Server in Azure.
What aspects are problematic or could work better?
There is only one feature that I believe they are missing. When you need to restore a file it puts the restored date on the file, not the original. There are times when you want something retored and you want the original date on the file. I have discovered a work around for it. With the premium version that supports booting of the backup, all you have to do is boot the backup and shut it down. There is an iscsi connection to a VHDX file I believe. Mount it and restore the files you need. It will have the original date on the files.
What features/services would you like to see in future versions of this product?
Original Date on restored files.
What specific problems in your company were solved by this product?
Cheap Offsite storage
Are you a current user of this product?
Yes
How long have you been using this product?
3-5 years
What is your company size?
More than 100 Employees
What is your industry?
Government Administration
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
How did using this product affect your business goals?
What was the cost of implementing this product?
$2000
What is your total annual cost for using this product?
$600
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