What are the best aspects of this product?
The feature set for what you can do with your backups to bring your system back online, including spinning up directly from the backup while a restore is in progress. Restoring right down to the file level is a very good feature.
What aspects are problematic or could work better?
In some ways, the UI is over simplistic by having to wade through multiple screens to achieve something. I can understand the need for it but for more advanced users sometimes having all the settings on one screen to perform a task is better.
What features/services would you like to see in future versions of this product?
The biggest one would be direct MS SQL Server support, perhaps even support for MySQL backups as well.
What specific problems in your company were solved by this product?
Reliable backup solution for multiple HyperV servers and DR planning.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
3-5 years
What is your company size?
11-50 Employees
What is your industry?
Warehousing
Did your company use a different software before this one?
Yes
What software did you use before?
Unitrends
Why did you decide to change it?
Too costly and complex for needed requirements
Are you satisfied with the change?
Yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
Around $1500
What is your total annual cost for using this product?
$900
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
10%
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