What are the best aspects of this product?
-On line dashboard to receive info on all backups of everylocations in one place instead of filtering thru tons of emails
-Great compression of files
-Multiple possibilities of backup locations for both on site and offsite backups
-Offers great features such as backup verifications, boot from backup
-Can either recover the full VM, a few files, exchange items, or simply one virtual hard disk
-Works great for both VMWARE and HYPER-V
What aspects are problematic or could work better?
There is no password protection on the software itself, so if the server is left unattended and unlocked or if a brute force attack goes thru the windows security the backups are at risk.
What features/services would you like to see in future versions of this product?
A password to open the software and have it not linked to the windows account.
What specific problems in your company were solved by this product?
We managed to sell this product to a lot of our clients who required backups but did not want to pay too much money for it.
Also we replaced most of our previous VEEAM installations for this products as we did not need most of the extra features VEEAM can offer and we find ALTARO to be a product that suits our needs just perfectly.
Are you a current user of this product?
Yes
Many thanks for your review of Altaro VM Backup.
We appreciate your input.
We understand where you are coming from here, however, efforts should be made to tighten the OS security layers in this case. If a hacker gains admin access to the server, this means that they have access to the backup data with or without the Altaro console…. Having restricted access to the console would be a great feature and we have discussed having granular access for different users; but we cannot offer an ETA for it just yet.
Currently, our primary recommendation here is to strengthen password policies for accounts that have server logon access, and restrict access through the OS layer itself.
What is your role with this product?
How long have you been using this product?
3-5 years
What is your company size?
11-50 Employees
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
Yes
What software did you use before?
Veeam
Why did you decide to change it?
The price was higher and we did not need the extra features.
Are you satisfied with the change?
Yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
About 1 or 2 hours of technicien time.
What is your total annual cost for using this product?
Around 150$ per VM
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No
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