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User review of Altaro VM Backup

Great Backup Solution for peace of mind at a fair price

- by Alexandre Grenier

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

-On line dashboard to receive info on all backups of everylocations in one place instead of filtering thru tons of emails
-Great compression of files
-Multiple possibilities of backup locations for both on site and offsite backups
-Offers great features such as backup verifications, boot from backup
-Can either recover the full VM, a few files, exchange items, or simply one virtual hard disk
-Works great for both VMWARE and HYPER-V

What aspects are problematic or could work better?

There is no password protection on the software itself, so if the server is left unattended and unlocked or if a brute force attack goes thru the windows security the backups are at risk.

What features/services would you like to see in future versions of this product?

A password to open the software and have it not linked to the windows account.

What specific problems in your company were solved by this product?

We managed to sell this product to a lot of our clients who required backups but did not want to pay too much money for it.

Also we replaced most of our previous VEEAM installations for this products as we did not need most of the extra features VEEAM can offer and we find ALTARO to be a product that suits our needs just perfectly.

Are you a current user of this product?

Yes

Vendor Reply

Here’s how the company that owns Altaro VM Backup replied to this user review:

Many thanks for your review of Altaro VM Backup.


We appreciate your input.


We understand where you are coming from here, however, efforts should be made to tighten the OS security layers in this case. If a hacker gains admin access to the server, this means that they have access to the backup data with or without the Altaro console…. Having restricted access to the console would be a great feature and we have discussed having granular access for different users; but we cannot offer an ETA for it just yet.


Currently, our primary recommendation here is to strengthen password policies for accounts that have server logon access, and restrict access through the OS layer itself.


USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Veeam

Why did you decide to change it?

The price was higher and we did not need the extra features.

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It keeps our data protected in case of emergencies.
  • It enables us to protect and save our data in the cloud.
  • It restores lost files quickly and easily.

PRICING & COSTS

What was the cost of implementing this product?

About 1 or 2 hours of technicien time.

What is your total annual cost for using this product?

Around 150$ per VM

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Main Features

Data compression
5
amazing
Access to open files
5
amazing
Volumes
5
amazing
Differential and incremental backups
5
amazing
Schedules
5
amazing
Encryption
5
amazing
Versioned backups
5
amazing
Data recovery
5
amazing
Data deduplication
5
amazing
Virtual server backup
5
amazing
Privacy and control
4
very good
Data security
4
very good