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User review of Altaro VM Backup

Quick and Easy

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The software is so easy to use. I have very little knowledge of backup systems. I downloaded the Altaro backup software and licenses, and was able to install, license and backup VMs in no time. Restoring was also very simple once I got past a Microsoft issue which the support team was able to walk me through quickly.

What aspects are problematic or could work better?

The only issue I have run into is the Microsoft connection issue. Once resolved, I have had no issues.

Issue:
http://support.altaro.com/customer/en/portal/articles/2299029-resolving-a-windows-error-1219?b_id=14453

What features/services would you like to see in future versions of this product?

I haven't had too much experience at this time to know what features I would like in the future.

What specific problems in your company were solved by this product?

I am now able to backup 100's of VMs with no issues.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Networking

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It keeps our data protected in case of emergencies.
  • It restores lost files quickly and easily.

FEATURE DETAILS

No information provided by the reviewer.