Very reasonable price for the features, and super easy to use!

What are the best aspects of this product?

The software is super intuitive and easy to use, very easy to update and manage, and the support that Altaro provides is top notch. You will be hard-pressed to find another company with support like they offer. Anytime you need assistance, you're immediately connected with someone who actually works for Altaro and knows the product, and if you need them to remote to your server, they have a built-in TeamViewer client that you can activate on-demand.

What aspects are problematic or could work better?

My only gripe with the product is that it can't backup our vCenter server appliance (because their software connects through vCenter instead of directly connecting to each of your hosts individually).

What features/services would you like to see in future versions of this product?

I'd like to see an option where they could also backup vCSAs.

What specific problems in your company were solved by this product?

We were able to implement a simple and powerful backup solution that works well.

Are you a current user of this product?

Yes