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User review of Amazon Payments

A flexible solution for seamless payments

- by Pedro

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Pay With Amazon generates intuitive invoices which can be sent to the customers for payment. It also allows us to enable subscription payments, accept donations and membership dues. Marketing-related features are also an added advantage. The good thing about the service is that the transaction fees are set on per market standards with a processing fee of just 2.9% and nominal authorization fees.

What aspects are problematic or could work better?

As per Amazon’s reserve policy, funds are held for an observation period of 14 days for new accounts. This cause quite a delay in payments.Some users even reported that it has held their funds for 90 days or longer and freezes accounts without prior notice. Personally, I haven't experienced the same issues yet nor have I heard anyone experiencing the same, so it works fine on our end at this time.

What specific problems in your company were solved by this product?

We offer services related to training and consultancy charges and most of our customers are from US. As most customers store their account details with Amazon, it is fairly easy and seamless for our customers to make their payments for the services rendered. It is a flexible payment solution that can be used either for personal usage to send payments or a business tool to accept payments.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and sErvices

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.