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Amazon Payments Review

Amazon Payments
Our score: 9.2 User satisfaction: 98%

What is Amazon Payments?

Amazon Payments is a payment gateway specially designed for both Amazon merchants and shoppers. This fast, easy, and reliable payment solution caters to millions of people who buy and sell through Amazon. Amazon Payments come in two different packages – Pay With Amazon (Merchant) and Log In And Pay (Shopper).

Pay With Amazon is designed specifically for online retailers and sellers who want to provide a smooth shopping experience for their buyers. The package is loaded with tools and features that are built to attract new customers and turn them into repeat shoppers, streamline their shopping process, and improve customer loyalty via customizable recurring payments among others.

Login and Pay allows Amazon users to enjoy and experience fast and speedy checkout on thousands of sites and apps. Seller information is safely stored with Amazon and can be accessed in websites and apps where you frequently shop.

Overview of Amazon Payments Benefits

Pay With Amazon simplifies the way sellers accept payments online and on mobile. The application enables users to easily access their information from the merchant’s site, thus streamlining the purchasing process as they no longer have to enter their information such as name, shipping address, and credit card details among others. All this without compromising integrity as Amazon implements very strict protocols when it comes to information security.

Pay With Amazon caters to the simplest of sellers, expanding startups to the largest enterprises, helping them build their business while forging stronger relationships with their customers. With Pay With Amazon, the most glaring benefit is the security of the system. Its system boasts of a vaunted security setup that also includes fraud detection and merchant protection.

With Pay With Amazon, merchants will see their conversion rates improve significantly as the checkout process becomes faster. This streamlined checkout experience results in less cart abandonment and enhanced loyalty from shoppers.

Login and Pay simplifies shoppers pay, whether online or on mobile. With this tool, it is so easy to browse through shopping sites, pick what you want, and pay without having to go through the hassles of carts and checkouts.

Login and Pay lets you use your Amazon account on thousands of websites and apps and instantly pay for your items without having to enter your credit card details, shopping address, and more. On top of that, you also get the Amazon’s A-to-z Guarantee. That means your information is safe and secure and you are covered with Amazon’s protection plan.

Overview of Amazon Payments Features

  • Identity
  • Inline Checkout
  • Automatic Payments
  • Fraud Protection
  • Merchant Website Integration

Amazon Payments Position In Our Categories

Keeping in mind companies have distinctive business-related demands, it is logical that they steer clear of purchasing an all-in-one, ideal software. Nevertheless, it is hard to chance on such an app even among branded software solutions.
The clever thing to do can be to note down the several vital aspects which call for a analysis such as essential features, budget, skill competence of staff members, organizational size, etc. Then, you must perform the research comprehensively. Browse over some Amazon Payments evaluations and check out the other software options in your shortlist more closely. Such detailed product research makes sure you drop mismatched software solutions and select the system which delivers all the features you require company requires.

Position of Amazon Payments in our main categories:

TOP 5

Amazon Payments is one of the top 5 Payment Gateway products

If you are considering Amazon Payments it might also be sensible to examine other subcategories of Payment Gateway collected in our database of SaaS software reviews.

Every enterprise has its own characteristics, and might need a particular type of Payment Gateway solution that will be adjusted to their business size, type of customers and staff and even specific niche they cater to. We advise you don't count on locating an ideal app that will be suitable for every business no matter what their history is. It may be a good idea to read a few Amazon Payments Payment Gateway reviews first and even then you should pay attention to what the service is intended to do for your company and your employees. Do you require a simple and straightforward service with just basic features? Will you really use the advanced functionalities required by pros and large enterprises? Are there any particular features that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable app that will fit your budget.

How Much Does Amazon Payments Cost?

Amazon Payments Pricing Plans:

Free Trial

Transaction Fees

2.9%

Authorization Fee

$0.30

Cross-Border Processing Fee

3.9%

Disputed Chargeback Fee

$20 plus tax

Amazon Pay Fees

Transaction Fees

Amazon Pay fees are transaction-based and have a processing and authorization component. The transaction fee is composed of a domestic processing fee of 2.9% and an authorization fee of $0.30, plus tax charged when the purchase is successfully authorized and processed.

For example, if a $10 transaction is made on your website, your total transaction fee would be $.59:

Transaction Amount   Domestic                          Processing Fee: 2.9%   Authorization     Fee: $.30 Total                Transaction Fee
$10  $.29 $.30   $.59

 

Authorization Fee

The $0.30 authorization fee, included in the total transaction fee will be collected when the transaction is successfully processed or when a successful authorization that has not been captured is closed or expires.

Cross-Border Processing Fee

If you receive payment from a payment method issued outside of the U.S., Amazon will collect a 3.9% cross-border processing fee and the authorization fee described above, plus tax where applicable. The 3.9% cross-border processing fee is charged only when the transaction is captured. For example, if the customer’s credit card was issued outside of the U.S., the cross-border fee will be applied to your transaction.

For example, if a $10 cross-border transaction is made on your website, your total transaction fee would be $.69, according to our standard rate:

Transaction Amount Cross-Border Processing Fee: 3.9% Authorization Fee: $.30 Total Transaction Fee
$10 $.39 $.30 $.69

 

Disputed Chargeback Fee

If you request to dispute a chargeback claim that is not covered under Amazon’s Payment Protection Policy, it will assess a fee of $20 plus tax where applicable.

Refunds of Transaction Fees

If a refund takes place, you will also be refunded the following transaction fees, as applicable:

  • The domestic processing fee (for example, the 2.9% fee)
  • The cross-border processing fee (for example, the 3.9% fee)

Please note that the Authorization Fee and Disputed Chargeback Fee are non-refundable.

User Satisfaction

Positive Social Media Mentions 213
Negative Social Media Mentions 4

We realize that when you make a decision to buy Payment Gateway it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Amazon Payments reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Amazon Payments. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Amazon Payments Comparisons

Amazon Payments user reviews

Fast to implement payment service with great customization options

Read full review >
Loretta
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2018 Company Size: More than 100 Employees Industry: Research

A trustworthy payment solution from a trusted company

Read full review >
Glenda
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Religious Institutions

Has helped make payments so much easier

Read full review >
Floyd
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.02.2018 Company Size: More than 100 Employees Industry: N/A

A flexible solution for seamless payments

Read full review >
Pedro
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.02.2018 Company Size: More than 100 Employees Industry: Information Technology and sErvices

Their technology and insights get better and better each year.

Read full review >
Jeannette
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.02.2018 Company Size: More than 100 Employees Industry: Government Administration

What are Amazon Payments pricing details?

Amazon Payments Pricing Plans:

Free Trial

Transaction Fees

2.9%

Authorization Fee

$0.30

Cross-Border Processing Fee

3.9%

Disputed Chargeback Fee

$20 plus tax

Amazon Pay Fees

Transaction Fees

Amazon Pay fees are transaction-based and have a processing and authorization component. The transaction fee is composed of a domestic processing fee of 2.9% and an authorization fee of $0.30, plus tax charged when the purchase is successfully authorized and processed.

For example, if a $10 transaction is made on your website, your total transaction fee would be $.59:

Transaction Amount   Domestic                          Processing Fee: 2.9%   Authorization     Fee: $.30 Total                Transaction Fee
$10  $.29 $.30   $.59

 

Authorization Fee

The $0.30 authorization fee, included in the total transaction fee will be collected when the transaction is successfully processed or when a successful authorization that has not been captured is closed or expires.

Cross-Border Processing Fee

If you receive payment from a payment method issued outside of the U.S., Amazon will collect a 3.9% cross-border processing fee and the authorization fee described above, plus tax where applicable. The 3.9% cross-border processing fee is charged only when the transaction is captured. For example, if the customer’s credit card was issued outside of the U.S., the cross-border fee will be applied to your transaction.

For example, if a $10 cross-border transaction is made on your website, your total transaction fee would be $.69, according to our standard rate:

Transaction Amount Cross-Border Processing Fee: 3.9% Authorization Fee: $.30 Total Transaction Fee
$10 $.39 $.30 $.69

 

Disputed Chargeback Fee

If you request to dispute a chargeback claim that is not covered under Amazon’s Payment Protection Policy, it will assess a fee of $20 plus tax where applicable.

Refunds of Transaction Fees

If a refund takes place, you will also be refunded the following transaction fees, as applicable:

  • The domestic processing fee (for example, the 2.9% fee)
  • The cross-border processing fee (for example, the 3.9% fee)

Please note that the Authorization Fee and Disputed Chargeback Fee are non-refundable.

What integrations are available for Amazon Payments?

Login and Pay with Amazon integrates with the following busines systems and applications:

  • Shopify
  • OpenCart
  • PrestaShop
  • Miva
  • ShopSite
  • Lemonstand
  • Xcart
  • 3DCart

Amazon Payments average rating:

Average score
5/5 (6 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Glenda

PROS: Pay With Amazon is a straightforward, easy, quick, and trustworthy way to pay for any merchandise I'm looking to purchase. Also, they've added the ability to track what purchases you made using their service right in Amazon.com. I honestly wish it was used in more places. Outside of grocery items, at least 75% of my purchases are through Amazon, so I trust the company heavily. Whenever I look to make a purchase and I see Amazon as an option, it'll always be the first option I pick.

CONS: It's pretty difficult to think of anything I dislike about it. It does exactly what you need, which is to use the payment options you have in Amazon to pay for purchases. And it does the job rather well.

Reviewed 1 year ago

Read full review >

The least favorable review

Pedro

PROS: Pay With Amazon generates intuitive invoices which can be sent to the customers for payment. It also allows us to enable subscription payments, accept donations and membership dues. Marketing-related features are also an added advantage. The good thing about the service is that the transaction fees are set on per market standards with a processing fee of just 2.9% and nominal authorization fees.

CONS: As per Amazon’s reserve policy, funds are held for an observation period of 14 days for new accounts. This cause quite a delay in payments.Some users even reported that it has held their funds for 90 days or longer and freezes accounts without prior notice. Personally, I haven't experienced the same issues yet nor have I heard anyone experiencing the same, so it works fine on our end at this time.

Reviewed 2 years ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Fast to implement payment service with great customization options

Read full review >
Loretta
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2018 Company Size: More than 100 Employees Industry: Research

PROS: Pay With Amazon's SDK gives you both the speed of implementation of something really fast and the possibility of implementing the service with a huge amount of customization that you can set up. Its openness for customization provides users the things they might need down the road in order to give their customers the best experience possible. This helps cut the impact of the different providers which may adversely affect the business.

CONS: Its usage is not as widespread as that of PayPal unfortunately. Even though Amazon is a leader in e-commerce, still not everyone around trusts it. Moreover, it is somehow hard to get to the implementation part if you are outside the US, but it's pretty easy once you get used to it and you start implementing it as a payment solution.

What do you think about this review? Great Poor

A trustworthy payment solution from a trusted company

Read full review >
Glenda
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: Pay With Amazon is a straightforward, easy, quick, and trustworthy way to pay for any merchandise I'm looking to purchase. Also, they've added the ability to track what purchases you made using their service right in Amazon.com. I honestly wish it was used in more places. Outside of grocery items, at least 75% of my purchases are through Amazon, so I trust the company heavily. Whenever I look to make a purchase and I see Amazon as an option, it'll always be the first option I pick.

CONS: It's pretty difficult to think of anything I dislike about it. It does exactly what you need, which is to use the payment options you have in Amazon to pay for purchases. And it does the job rather well.

What do you think about this review? Great Poor

Has helped make payments so much easier

Read full review >
Floyd
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.02.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I haven't been using Pay With Amazon for that long but so far, I have no problems or issues in using it. It is easy to use, with very clear website that show me what I need to know easily, and payments always arrive on time. The best part is that is there are no high fees to be mindful of when using the service. It's a good feeling to know that you're getting much value for your money.

CONS: The only thing I would say I dislike is the 5-7 wait period for your withdrawal to reach your bank account. Some other payment options take 24 hours and that would be preferable. However, the money is still getting to my bank I can't complain too much.

What do you think about this review? Great Poor

A flexible solution for seamless payments

Read full review >
Pedro
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.02.2018 Company Size: More than 100 Employees Industry: Information Technology and sErvices

PROS: Pay With Amazon generates intuitive invoices which can be sent to the customers for payment. It also allows us to enable subscription payments, accept donations and membership dues. Marketing-related features are also an added advantage. The good thing about the service is that the transaction fees are set on per market standards with a processing fee of just 2.9% and nominal authorization fees.

CONS: As per Amazon’s reserve policy, funds are held for an observation period of 14 days for new accounts. This cause quite a delay in payments.Some users even reported that it has held their funds for 90 days or longer and freezes accounts without prior notice. Personally, I haven't experienced the same issues yet nor have I heard anyone experiencing the same, so it works fine on our end at this time.

What do you think about this review? Great Poor

Their technology and insights get better and better each year.

Read full review >
Jeannette
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.02.2018 Company Size: More than 100 Employees Industry: Government Administration

PROS: I have been using Amazon for about 8 years now and this company is definitely heading in the right direction, especially with Pay With Amazon. Their technology and inspiring insights just keep getting better year after year with new and innovative idea coming out. The ease of use the service provides is simply beneficial to everyone.

CONS: The customer support line could use some improvement. I am also not a big fan of the GUI screen and would like that to be more clear and to the point with what you are trying to do there.

What do you think about this review? Great Poor

Easy to integrate with the daily transactions I do

Read full review >
Sonya
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.02.2018 Company Size: More than 100 Employees Industry: Biotechnology

PROS: The biggest draw for me is how very easy it is to integrate Pay With Amazon into everyday transactions. This assumes, of course, that you already have an Amazon Seller's or Merchant account. I can't speak with regards to how easy it would be for someone who is just now setting up an Amazon Payments account as far as enrollment is concerned. In any case, if you already have an Amazon account and have multiple payment methods stored with Amazon, I highly recommend this product.

CONS: When I first got Amazon Payments they had to verify my bank account with micro-transactions, and that took awhile and was a bit of a pain. Also, when I first became a Merchant their was a 30 day pending period before I could transfer my sales to my bank. The policy was understandable, and okay by me because it helped reassure me that it was a safe and secure service. I don't know if they do this anymore though.

What do you think about this review? Great Poor
Reviewed By Nestor Gilbert
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