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Amazon Payments Review

Amazon Payments
Our score: 9.2 User satisfaction: 98%

What is Amazon Payments?

Amazon Payments is a payment gateway specially designed for both Amazon merchants and shoppers. This fast, easy, and reliable payment solution caters to millions of people who buy and sell through Amazon. Amazon Payments come in two different packages – Pay With Amazon (Merchant) and Log In And Pay (Shopper).

Pay With Amazon is designed specifically for online retailers and sellers who want to provide a smooth shopping experience for their buyers. The package is loaded with tools and features that are built to attract new customers and turn them into repeat shoppers, streamline their shopping process, and improve customer loyalty via customizable recurring payments among others.

Login and Pay allows Amazon users to enjoy and experience fast and speedy checkout on thousands of sites and apps. Seller information is safely stored with Amazon and can be accessed in websites and apps where you frequently shop.

Overview of Amazon Payments Benefits

Pay With Amazon simplifies the way sellers accept payments online and on mobile. The application enables users to easily access their information from the merchant’s site, thus streamlining the purchasing process as they no longer have to enter their information such as name, shipping address, and credit card details among others. All this without compromising integrity as Amazon implements very strict protocols when it comes to information security.

Pay With Amazon caters to the simplest of sellers, expanding startups to the largest enterprises, helping them build their business while forging stronger relationships with their customers. With Pay With Amazon, the most glaring benefit is the security of the system. Its system boasts of a vaunted security setup that also includes fraud detection and merchant protection.

With Pay With Amazon, merchants will see their conversion rates improve significantly as the checkout process becomes faster. This streamlined checkout experience results in less cart abandonment and enhanced loyalty from shoppers.

Login and Pay simplifies shoppers pay, whether online or on mobile. With this tool, it is so easy to browse through shopping sites, pick what you want, and pay without having to go through the hassles of carts and checkouts.

Login and Pay lets you use your Amazon account on thousands of websites and apps and instantly pay for your items without having to enter your credit card details, shopping address, and more. On top of that, you also get the Amazon’s A-to-z Guarantee. That means your information is safe and secure and you are covered with Amazon’s protection plan.

Overview of Amazon Payments Features

  • Identity
  • Inline Checkout
  • Automatic Payments
  • Fraud Protection
  • Merchant Website Integration

Amazon Payments Position In Our Categories

Keeping in mind businesses have unique business-related needs, it is only practical that they steer clear of paying for an all-encompassing, ideal solution. Nevertheless, it is troublesome to discover such a software system even among recognizable software systems. The best step to do should be to list the different important functions which merit examination such as critical features, packages, skill ability of staff members, business size, etc. Thereafter, you must double down on your research exhaustively. Go over some Amazon Payments evaluations and look into the other software systems in your shortlist more closely. Such well-rounded product investigation ascertains you circumvent mismatched applications and select the system which meets all the function your business requires in sustaining growth.

Position of Amazon Payments in our main categories:

TOP 5

Amazon Payments is one of the top 5 Payment Gateway products

If you are considering Amazon Payments it may also be beneficial to analyze other subcategories of Payment Gateway gathered in our base of SaaS software reviews.

Companies have different wants and requirements and no software application can be ideal in such a situation. It is pointless to try to find an ideal off-the-shelf software app that fulfills all your business requirements. The smart thing to do would be to customize the application for your specific requirements, staff member skill levels, finances, and other aspects. For these reasons, do not hasten and pay for well-publicized leading solutions. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your groundwork, investigate each short-listed system in detail, read a few Amazon Payments Payment Gateway reviews, speak to the maker for clarifications, and finally select the application that offers what you want.

How Much Does Amazon Payments Cost?

Amazon Payments Pricing Plans:

Free Trial

Transaction Fees

2.9%

Authorization Fee

$0.30

Cross-Border Processing Fee

3.9%

Disputed Chargeback Fee

$20 plus tax

Amazon Pay Fees

Transaction Fees

Amazon Pay fees are transaction-based and have a processing and authorization component. The transaction fee is composed of a domestic processing fee of 2.9% and an authorization fee of $0.30, plus tax charged when the purchase is successfully authorized and processed.

For example, if a $10 transaction is made on your website, your total transaction fee would be $.59:

Transaction Amount   Domestic                          Processing Fee: 2.9%   Authorization     Fee: $.30 Total                Transaction Fee
$10  $.29 $.30   $.59

 

Authorization Fee

The $0.30 authorization fee, included in the total transaction fee will be collected when the transaction is successfully processed or when a successful authorization that has not been captured is closed or expires.

Cross-Border Processing Fee

If you receive payment from a payment method issued outside of the U.S., Amazon will collect a 3.9% cross-border processing fee and the authorization fee described above, plus tax where applicable. The 3.9% cross-border processing fee is charged only when the transaction is captured. For example, if the customer’s credit card was issued outside of the U.S., the cross-border fee will be applied to your transaction.

For example, if a $10 cross-border transaction is made on your website, your total transaction fee would be $.69, according to our standard rate:

Transaction Amount Cross-Border Processing Fee: 3.9% Authorization Fee: $.30 Total Transaction Fee
$10 $.39 $.30 $.69

 

Disputed Chargeback Fee

If you request to dispute a chargeback claim that is not covered under Amazon’s Payment Protection Policy, it will assess a fee of $20 plus tax where applicable.

Refunds of Transaction Fees

If a refund takes place, you will also be refunded the following transaction fees, as applicable:

  • The domestic processing fee (for example, the 2.9% fee)
  • The cross-border processing fee (for example, the 3.9% fee)

Please note that the Authorization Fee and Disputed Chargeback Fee are non-refundable.

User Satisfaction

Positive Social Media Mentions 213
Negative Social Media Mentions 4

We realize that when you make a decision to buy Payment Gateway it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Amazon Payments reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Amazon Payments. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Amazon Payments Comparisons

Amazon Payments user reviews

Amazon Pay offer secured transactions

Read full review >
Jairo
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.12.2019 Company Size: Industry: Food & Beverages

Amazon Pay is a beneficial app to customers in the second stratum of economic class

Read full review >
Milton
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.11.2019 Company Size: Industry: N/A

A reliable tool that I can actually trust my money with.

Read full review >
Americo
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.11.2019 Company Size: Industry: Information Technology and Services

Amazon Pay is our go-to mobile payment solution

Read full review >
Carrie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 21.10.2019 Company Size: Industry: N/A

It’s something we use daily

Read full review >
Sallie
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.10.2019 Company Size: Industry: N/A

What are Amazon Payments pricing details?

Amazon Payments Pricing Plans:

Free Trial

Transaction Fees

2.9%

Authorization Fee

$0.30

Cross-Border Processing Fee

3.9%

Disputed Chargeback Fee

$20 plus tax

Amazon Pay Fees

Transaction Fees

Amazon Pay fees are transaction-based and have a processing and authorization component. The transaction fee is composed of a domestic processing fee of 2.9% and an authorization fee of $0.30, plus tax charged when the purchase is successfully authorized and processed.

For example, if a $10 transaction is made on your website, your total transaction fee would be $.59:

Transaction Amount   Domestic                          Processing Fee: 2.9%   Authorization     Fee: $.30 Total                Transaction Fee
$10  $.29 $.30   $.59

 

Authorization Fee

The $0.30 authorization fee, included in the total transaction fee will be collected when the transaction is successfully processed or when a successful authorization that has not been captured is closed or expires.

Cross-Border Processing Fee

If you receive payment from a payment method issued outside of the U.S., Amazon will collect a 3.9% cross-border processing fee and the authorization fee described above, plus tax where applicable. The 3.9% cross-border processing fee is charged only when the transaction is captured. For example, if the customer’s credit card was issued outside of the U.S., the cross-border fee will be applied to your transaction.

For example, if a $10 cross-border transaction is made on your website, your total transaction fee would be $.69, according to our standard rate:

Transaction Amount Cross-Border Processing Fee: 3.9% Authorization Fee: $.30 Total Transaction Fee
$10 $.39 $.30 $.69

 

Disputed Chargeback Fee

If you request to dispute a chargeback claim that is not covered under Amazon’s Payment Protection Policy, it will assess a fee of $20 plus tax where applicable.

Refunds of Transaction Fees

If a refund takes place, you will also be refunded the following transaction fees, as applicable:

  • The domestic processing fee (for example, the 2.9% fee)
  • The cross-border processing fee (for example, the 3.9% fee)

Please note that the Authorization Fee and Disputed Chargeback Fee are non-refundable.

What integrations are available for Amazon Payments?

Login and Pay with Amazon integrates with the following busines systems and applications:

  • Shopify
  • OpenCart
  • PrestaShop
  • Miva
  • ShopSite
  • Lemonstand
  • Xcart
  • 3DCart

Amazon Payments average rating:

Average score
4.8/5 (17 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Glenda

PROS: Pay With Amazon is a straightforward, easy, quick, and trustworthy way to pay for any merchandise I'm looking to purchase. Also, they've added the ability to track what purchases you made using their service right in Amazon.com. I honestly wish it was used in more places. Outside of grocery items, at least 75% of my purchases are through Amazon, so I trust the company heavily. Whenever I look to make a purchase and I see Amazon as an option, it'll always be the first option I pick.

CONS: It's pretty difficult to think of anything I dislike about it. It does exactly what you need, which is to use the payment options you have in Amazon to pay for purchases. And it does the job rather well.

Reviewed 2 years ago

Read full review >

The least favorable review

Eunice

PROS: I’ve always had a hard time finding payment processing platforms to accept my international debit card. This was why I found myself pleasantly surprised that Amazon Payment recognized and accepted it. I’ve been using this regularly since then and all my transactions have all gone by without hitches, so far. The special discounts and perks that one can get aren’t too bad either.

CONS: The movement of money seems to only be one way: out. There is no way for me to transfer money from other accounts to mine.

Reviewed 6 months ago

Read full review >

More reviews from 17 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Amazon Pay offer secured transactions

Read full review >
Jairo
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.12.2019 Company Size: Industry: Food & Beverages

PROS: Amazon Pay is helpful in the buying and selling processes because of its user-friendly dashboard and tools that are a cut above than Amazon FBA. Moreover, it is a safe way to transact with clients. Other than that, the app has great reports that I can read and digest easily despite the details.

CONS: So far, there is nothing I do not like about Amazon Pay because it has been advantageous due to its stringent security and easy integration.

What do you think about this review? Great Poor

Amazon Pay is a beneficial app to customers in the second stratum of economic class

Read full review >
Milton
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.11.2019 Company Size: Industry: N/A

PROS: Amazon Pay is a huge help to people who belong to the middle economic class because of cashback and discounts. This applies to any transaction such as bills or POS payments. Apart from that, the app is a boon because it allows this set of consumers to afford branded items.

CONS: Amazon Pay does not work with other applications like IRCTC

What do you think about this review? Great Poor

A reliable tool that I can actually trust my money with.

Read full review >
Americo
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.11.2019 Company Size: Industry: Information Technology and Services

PROS: Let me start off by saying that I absolutely love the deals that Amazon Pay offers regularly. It helps that this is a pretty straightforward payment platform too. I’ve always felt secure in using it and all of my payments have been successful so far.

CONS: Right now, Amazon Pay only has a limited reach. It cannot carry out transactions beyond its area of operations yet. I also wish that the developers would come up with an app that is independent to its parent solution, Amazon.

What do you think about this review? Great Poor

Amazon Pay is our go-to mobile payment solution

Read full review >
Carrie
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 21.10.2019 Company Size: Industry: N/A

PROS: I prefer Amazon Pay to Amazon FBA because its reports present the facts straight and the presentation makes it easier to understand. The columns with the details such as total, net, and more are clearly delineated as well, adding to the user-friendliness of the solution. Above all, Amazon Pay has helped us increase the sales we make via our website.

CONS: Amazon Pay is a great addition to any business as long as you act quickly on chargebacks and honor guarantees. It also helps if you are speedy in your responses to customers' queries.

What do you think about this review? Great Poor

It’s something we use daily

Read full review >
Sallie
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.10.2019 Company Size: Industry: N/A

PROS: I think what I like the most about this payment platform is that the features it offers make the cost worth it. I get plugins for e-commerce as well as an API that's customized. I get quite a lot of integrations, and these integrations are easy to do as well. It has really made the payment process move more quickly, and at a cost that isn't too hard to bear for a business. It's so great that we even use it daily.

CONS: There are some minor things that I could complain about, but really they're not that big of a deal in the bigger picture. I don't have any complaints worthy of being brought up.

What do you think about this review? Great Poor

A flexible solution for seamless payments

Read full review >
Pedro
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.10.2019 Company Size: More than 100 Employees Industry: Information Technology and sErvices

PROS: Pay With Amazon generates intuitive invoices which can be sent to the customers for payment. It also allows us to enable subscription payments, accept donations and membership dues. Marketing-related features are also an added advantage. The good thing about the service is that the transaction fees are set on per market standards with a processing fee of just 2.9% and nominal authorization fees.

CONS: As per Amazon’s reserve policy, funds are held for an observation period of 14 days for new accounts. This cause quite a delay in payments.Some users even reported that it has held their funds for 90 days or longer and freezes accounts without prior notice. Personally, I haven't experienced the same issues yet nor have I heard anyone experiencing the same, so it works fine on our end at this time.

What do you think about this review? Great Poor

Their technology and insights get better and better each year.

Read full review >
Jeannette
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.09.2019 Company Size: More than 100 Employees Industry: Government Administration

PROS: I have been using Amazon for about 8 years now and this company is definitely heading in the right direction, especially with Pay With Amazon. Their technology and inspiring insights just keep getting better year after year with new and innovative idea coming out. The ease of use the service provides is simply beneficial to everyone.

CONS: The customer support line could use some improvement. I am also not a big fan of the GUI screen and would like that to be more clear and to the point with what you are trying to do there.

What do you think about this review? Great Poor

Just one tweak and this will be a 5-star rating.

Read full review >
Eunice
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2019 Company Size: Industry: Information Technology and Services

PROS: I’ve always had a hard time finding payment processing platforms to accept my international debit card. This was why I found myself pleasantly surprised that Amazon Payment recognized and accepted it. I’ve been using this regularly since then and all my transactions have all gone by without hitches, so far. The special discounts and perks that one can get aren’t too bad either.

CONS: The movement of money seems to only be one way: out. There is no way for me to transfer money from other accounts to mine.

What do you think about this review? Great Poor

Really great to use when shopping online

Read full review >
Laila
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2019 Company Size: Industry: Computer & Network Security

PROS: The best thing about this is the convenience it gives. I just need to have the program loaded with the amount needed and transactions push through, and I sometimes even get discounts and cashbacks. I don't even need to have wallets or credit cards with me anymore. Buying stuff has just become so much easier.

CONS: I think they should set a higher limit, as the current one is at 10,000. I can imagine this being a hurdle for people who will be ordering bigger or more expensive products. This would be really something to consider for future versions of this software.

What do you think about this review? Great Poor

Makes my life easier with cashless transactions

Read full review >
Mya
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2019 Company Size: Industry: N/A

PROS: I highly recommend this tool. Not only is it easy to use, but you can also be sure that your payment transactions will go through also. All this is thanks to the 100% buyer protection guarantee imposed by Amazon. There are always promo codes (for redbus and justtickets to name a few) and gift cards available so you can save big too! I’ve been doing less and fewer cash transactions thanks to the convenience that Amazon Pay has to offer.

CONS: As a consumer, I don’t really have any qualms about this tool. However, I am also a merchant and this tool can be a little pricey for me. I’d like to be able to offer more payment options for my clients, but I’m not able to do so because of the limitations of Amazon Pay.

What do you think about this review? Great Poor

Easy and efficient. Our customers love it

Read full review >
Nathanial
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 06.09.2019 Company Size: Industry: Food & Beverages

PROS: Both I and my customers like how convenient this tool is. Thanks to them already having Amazon accounts, having this as a payment option allows them to easily pay for what they want simply by using their already existing Amazon account. On my end, I really love how I get the money deposited in my account in three days, at the most. This allows me to continue filling orders and ensures that the business keeps going without sudden shortages in cash.

CONS: I would really like it if they could lower the processing fees, especially if the orders aren't that big anyway.

What do you think about this review? Great Poor

I do all my transactions here!

Read full review >
Maggie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.08.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: First of all, I really want to say that using Amazon Pay does not give me as much anxiety as when I give out my card details on other platforms. With it, I’m sure that my information will be safe and protected. I also feel prioritized when I’m carrying out transactions through Amazon Pay, which I like. Check-ins and checkouts are also very easy to carry out too. I don’t have to go back and forth to check what my coupon code is (if I do have one) because it automatically applies at checkout. I love this tool so much that I want others to experience it too. This is probably why I send out gift cards so much.

CONS: I love everything about this payment tool. There’s nothing I would want to change about it.

What do you think about this review? Great Poor

Easy to use and a great help to the business

Read full review >
Dalton
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.08.2019 Company Size: Industry: N/A

PROS: Amazon is everywhere, and more often than not customers already have all their credit card and billing information on there. When we started using this, it really just made payments so much easier for our customers. They really don't have to do anything more than have an Amazon account, and it has really helped us out when it comes to sales because the process is just much more convenient for customers.

CONS: One thing I wish was better is the speed of clearing the payments. There have been times when I've had to wait for as long as two weeks for the payments to come in. Obviously, that's not optimal especially if I may need that money immediately. I think if the transactions reach a certain threshold, or when the user has been using the tool for a certain amount of time, next day transfer should be made available to them. That's going to be an improvement that will take this to the next level.

What do you think about this review? Great Poor

Fast to implement payment service with great customization options

Read full review >
Loretta
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.10.2018 Company Size: More than 100 Employees Industry: Research

PROS: Pay With Amazon's SDK gives you both the speed of implementation of something really fast and the possibility of implementing the service with a huge amount of customization that you can set up. Its openness for customization provides users the things they might need down the road in order to give their customers the best experience possible. This helps cut the impact of the different providers which may adversely affect the business.

CONS: Its usage is not as widespread as that of PayPal unfortunately. Even though Amazon is a leader in e-commerce, still not everyone around trusts it. Moreover, it is somehow hard to get to the implementation part if you are outside the US, but it's pretty easy once you get used to it and you start implementing it as a payment solution.

What do you think about this review? Great Poor

A trustworthy payment solution from a trusted company

Read full review >
Glenda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: Pay With Amazon is a straightforward, easy, quick, and trustworthy way to pay for any merchandise I'm looking to purchase. Also, they've added the ability to track what purchases you made using their service right in Amazon.com. I honestly wish it was used in more places. Outside of grocery items, at least 75% of my purchases are through Amazon, so I trust the company heavily. Whenever I look to make a purchase and I see Amazon as an option, it'll always be the first option I pick.

CONS: It's pretty difficult to think of anything I dislike about it. It does exactly what you need, which is to use the payment options you have in Amazon to pay for purchases. And it does the job rather well.

What do you think about this review? Great Poor

Has helped make payments so much easier

Read full review >
Floyd
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.02.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I haven't been using Pay With Amazon for that long but so far, I have no problems or issues in using it. It is easy to use, with very clear website that show me what I need to know easily, and payments always arrive on time. The best part is that is there are no high fees to be mindful of when using the service. It's a good feeling to know that you're getting much value for your money.

CONS: The only thing I would say I dislike is the 5-7 wait period for your withdrawal to reach your bank account. Some other payment options take 24 hours and that would be preferable. However, the money is still getting to my bank I can't complain too much.

What do you think about this review? Great Poor

Easy to integrate with the daily transactions I do

Read full review >
Sonya
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.02.2018 Company Size: More than 100 Employees Industry: Biotechnology

PROS: The biggest draw for me is how very easy it is to integrate Pay With Amazon into everyday transactions. This assumes, of course, that you already have an Amazon Seller's or Merchant account. I can't speak with regards to how easy it would be for someone who is just now setting up an Amazon Payments account as far as enrollment is concerned. In any case, if you already have an Amazon account and have multiple payment methods stored with Amazon, I highly recommend this product.

CONS: When I first got Amazon Payments they had to verify my bank account with micro-transactions, and that took awhile and was a bit of a pain. Also, when I first became a Merchant their was a 30 day pending period before I could transfer my sales to my bank. The policy was understandable, and okay by me because it helped reassure me that it was a safe and secure service. I don't know if they do this anymore though.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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