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User review of Amazon Payments

Fast to implement payment service with great customization options

- by Loretta

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Pay With Amazon's SDK gives you both the speed of implementation of something really fast and the possibility of implementing the service with a huge amount of customization that you can set up. Its openness for customization provides users the things they might need down the road in order to give their customers the best experience possible. This helps cut the impact of the different providers which may adversely affect the business.

What aspects are problematic or could work better?

Its usage is not as widespread as that of PayPal unfortunately. Even though Amazon is a leader in e-commerce, still not everyone around trusts it. Moreover, it is somehow hard to get to the implementation part if you are outside the US, but it's pretty easy once you get used to it and you start implementing it as a payment solution.

What specific problems in your company were solved by this product?

We needed something the users can use in order to pay instances of one-time charges instead of paying a monthly fee if they just need a one time help with the products, right from the mobile app. The service lets us provide that option, giving customers more payment choices that better fits their needs. We also found it a good payment option to present when dealing with less "network-ready" users, as the brand name can be more famous; it can really make the difference

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Research

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.