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User review of AppFolio

This is great tool for managing rent payments

- by Karla

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

What I like most about this software is the fact that I can keep track of all past payments. Thankfully, we don’t have to use bank automatic pay systems which was difficult to read listing of all past payments. In addition, the paymenst provide information of those who paid the bills. Also, we can submit maintenance requests via portal.

What aspects are problematic or could work better?

I’d like to reach out to the landlord directly via system, I’d really like to see the chat function.

What specific problems in your company were solved by this product?

This product helps us to manage the AR process for landlords so we can collect rent from the tenants. It helps us to solve problems with managing payments and to keep track of bills in a consolidated location.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.