Price

$250

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AppFolio REVIEW

Business Process Management Software

7 user reviews
USER SATISFACTION 94%
OUR SCORE 8.5

What is AppFolio?

AppFolio is a web-based property management application that is loaded with accounting and management tools and features. The system delivers a robust solution designed for a plethora of user types, enabling them to centralize all their property management processes such as accounting, marketing, applicant screening, online rent payments, online lease agreements and more.

With a clean and intuitive user interface, AppFolio streamlines all property management-related workflows. The software is also designed to work well various types of properties (HOA, residential, commercial, and student housing). With AppFolio, property owners can easily manage their properties, marketers can boost their property listings and online visibility, residents and landlords have a clear communication channel, and more.

Overview of AppFolio Benefits

Property managers need to deal with so many aspects when it comes to running a property-based business such as home rentals and commercial space leasing. Accounting, maintenance, and marketing are all part of the equation and must be addressed effectively. That said, property managers and landlords need not only look at the potential income their property can generate, but also consider their potential renters and tenants.

AppFolio Property Management is a solution that addresses multiple facets involved in renting residential properties and commercial spaces as well student housing. Property managers love how they can run their whole business with just a single, unified platform that covers marketing, accounting, and maintenance among others.

With AppFolio Property Manager, users are able to provide property owners with a robust portfolio, attract them and grow their business. With modern marketing applications and features, property managers can leverage AppFolio to fully optimize their property listings and increase their online presence, enabling them to attract potential tenants and renters, which means more revenue.

AppFolio Property Manager provides both property managers and ideal renters with a channel where they can communicate. The tool also comes with an online rent payment feature that allows tenants to pay their rent online as well as submit requests for maintenance. AppFolio simplifies the filtering of possible tenants with its built-in screening capabilities on top of its online applications and online leasing functionalities.

Overview of AppFolio Features

  • Online Owner Portal
  • Owner & Vendor eCheck
  • Owner Contributions
  • Texting to Owners
  • Online Maintenance Requests
  • Maintenance Contact Center
  • Work Orders
  • Mobile Inspections
  • Training & Support
  • Data Migration
  • Professional Websites
  • Rent Comparison Tool
  • Revenue Management
  • Marketing Campaigns
  • Vacancy Dashboard
  • Vacancy Posting
  • Premium Leads
  • Guest Card Tracking
  • Mobile App
  • Rental Applications
  • Tenant Screening
  • Online Leases
  • Online Renter Portal
  • Texting & Email
  • Tenant Liability Insurance
  • Task Management
  • Schedule Rent Increases
  • Rent By-the-Bed
  • Universal Search
  • Accounting
  • Real-time Flexible Reporting
  • Online Rent Payments
  • RUBS
  • Bulk Tenant Charges
  • CAM Tracking & Reconciliation
  • Holding Deposits
  • Automated Late Fees
  • AP Approval Process
  • Security

AppFolio Position In Our Categories

Position of AppFolio in our main categories:

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20

AppFolio is one of the top 20 Business Process Management Software products

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20

AppFolio is one of the top 20
Business Process Management Software products


If you are interested in AppFolio it could also be beneficial to analyze other subcategories of Best Business Process Management Software gathered in our database of B2B software reviews.

Enterprises have diverse wants and requirements and no software platform can be just right in such a situation. It is useless to try to find an ideal off-the-shelf software app that fulfills all your business requirements. The wise thing to do would be to modify the solution for your unique wants, staff member skill levels, finances, and other factors. For these reasons, do not hurry and subscribe to well-publicized popular applications. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your groundwork, investigate each short-listed application in detail, read a few AppFolio reviews, contact the vendor for explanations, and finally select the product that provides what you require.

How Much Does AppFolio Cost?

AppFolio Pricing Plans:

AppFolio offers a simple, hassle-free enterprise pricing scheme to its users:

  • HOA – $0.80/unit/month
  • Student Housing – $1.25/unit/month
  • Commercial – $1.50/unit/month
  • Residential – $1.25/unit/month

Discount offered with annual billing. $250 minimum monthly fee.  Onboarding fee based on portfolio size. $400 minimum. Manage all your portfolio types with one solution.

User Satisfaction

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and AppFolio reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with AppFolio. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

38

NEGATIVE SOCIAL MENTIONS

3

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

AppFolio User Reviews

What are AppFolio pricing details?

AppFolio Pricing Plans:

AppFolio offers a simple, hassle-free enterprise pricing scheme to its users:

  • HOA – $0.80/unit/month
  • Student Housing – $1.25/unit/month
  • Commercial – $1.50/unit/month
  • Residential – $1.25/unit/month

Discount offered with annual billing. $250 minimum monthly fee.  Onboarding fee based on portfolio size. $400 minimum. Manage all your portfolio types with one solution.

What integrations are available for AppFolio?

No information available.

User reviews


User reviews in total: 7

3
3
1
0
0

Average Rating:

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The most favorable review

Ben

2 months ago


Pros: I'm using AppFolio at the moment in handling residential rental properties. Functionality that I frequently utilize are internet-based screening and application, online leases, inspection maintenance, and accounting. Its features easily exceeded my expectations It's my primary option when it comes to rental management. It's a handy tool for monitoring and running my rental business!

Cons: Its customer support could use some serious upgradrs. Even if I'm not having any problems with its software, there's no accessibility to customer support. Maybe it would be helpful if a super user or a blg community is made to address any issues related to the software.

The least favorable review

Karla

3 months ago


Pros: What I like most about this software is the fact that I can keep track of all past payments. Thankfully, we don’t have to use bank automatic pay systems which was difficult to read listing of all past payments. In addition, the paymenst provide information of those who paid the bills. Also, we can submit maintenance requests via portal.

Cons: I’d like to reach out to the landlord directly via system, I’d really like to see the chat function.

Published 2 months ago
Verified
user
I'm using AppFolio at the moment in handling residential rental properties. Functionality that I frequently utilize are internet-based screening and application, online...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
It has plenty of worthy features. The thing that I love most is being able send a text message to tenants and owners via the site itself. We constantly receive phone...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
What I like most about this software is the fact that I can keep track of all past payments. Thankfully, we don’t have to use bank automatic pay systems which was...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Appfolio offers great set of features and I really like the one that it allows me to send message to the tenants and owners through this system. It saves me lot of time...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I like that AppFolio is evolving and growing constantly and it meets all our property management needs. The support team is always responsive and they allways listen...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Appfolio is simply great to have around! I get to monitor everything that's going on with our rental residential business! We've been using it to store images and leases....



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
I like that this system is easy to use and integrates well with everything that is needed for properly managing of the rents and properties. We used software where we had...



What do you think about this review? Great Poor

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