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ArcGIS Enterprise Review

ArcGIS Enterprise
Our score: 8.5 User satisfaction: 97%

What is ArcGIS Enterprise?

ArcGIS Enterprise is a GIS or geographic information system platform that provides the architecture you need for creating, running, and managing applications and solutions that have mapping and spatial data analytics capabilities. With this platform, you’ll be able to easily discover and solve complex location-driven problems faced by your community or business. 

The platform lets you build, distribute, and handle maps, GIS applications, and location data from a central portal. It also comprises a server that delivers and manages GIS resources and functionalities for mapping, visualization, and analysis.

ArcGIS Enterprise can be deployed to any type of infrastructure you’re using, whether on-premise, cloud, or hybrid environment. You can enable additional capabilities as you deploy the platform by buying licenses for additional server roles. These capabilities include conducting a distributed analysis of raster, table, and feature data and integrating event-based data streams. 

Overview of ArcGIS Enterprise Benefits

Map & GIS App Building

ArcGIS helps you create modern, professional, and responsive web-based maps and GIS applications. These maps and applications make it easy for you along with collaborators and stakeholders to visualize and understand various location-based problems your community, organization, or business is dealing with. 

You can create GIS applications where both maps and geospatial data are integrated into, and this can be done without requiring you to write a single line of code. The custom GIS applications can work on any platform as well, be it Windows, macOS, Linux, Android, or iOS. 

Spatial Data Management & Analytics

The GIS platform provides you with the ability to collect, integrate, and analyze different types of geospatial data from sources and systems inside and outside of your organization. These include imagery, base maps, demographics, lifestyle, consumer spending, and more. You’ll be able to transform all the relevant geospatial data you need into 3D visualizations, models, and maps and generate rich and accurate location intelligence. 

ArcGIS Enterprise assists you in identifying and understanding attributes, trends, patterns, relationships, and situations so you can make quicker and smarter decisions. For instance, the platform lets you know which states or localities have high crime rates, evaluate the contributory factors why they are considered as crime hot spots, and create and implement programs and policies to prevent crimes in these areas. 

If your company belongs to the utilities industry, you can also use the GIS platform to monitor the environmental conditions of consumers who are using your utility assets and predict consumer locations that are most likely to experience outages. 

Distributed Collaboration

ArcGIS Enterprise supports multiple patterns for distributed collaboration by which you’ll be able to share GIS resources such as maps and GIS applications, content, and data with employees, business partners, communities, or customers. You can set up a central portal to allow the sharing of GIS data between you and the different departments or teams in your organization.

GIS sharing and collaboration can also be implemented using two portals. In this collaboration pattern, two users share GIS resources with each other using their own deployment of the platform. Moreover, you can integrate ArcGIS Enterprise with ArcGIS Online to achieve such collaboration.

Overview of ArcGIS Enterprise Features

  • Map Building
  • GIS App Development
  • Spatial Data Management
  • GIS Content Management
  • Spatial Data Analytics
  • GIS Sharing & Collaboration
  • Deployment Flexibility
  • Data Storage

ArcGIS Enterprise Position In Our Categories

Since businesses have specific business-related requirements, it is reasonable they avoid purchasing a one-size-fits-all, “perfect” software system. However, it would be futile to try to come across such application even among branded software solutions. The practical step to undertake would be to take note of the different chief functions which entail deliberation such as essential features, plans, technical skill aptitude of staff, organizational size, etc. Next, you should double down on your product research to a full extent. Go over some ArcGIS Enterprise review articles and look over the other software systems in your list more closely. Such comprehensive research ascertain you take out unsuitable applications and choose the system which delivers all the aspects you require business requires for optimal results.

Position of ArcGIS Enterprise in our main categories:

TOP 20

ArcGIS Enterprise is one of the top 20 Geographic Information Systems - GIS products

If you are considering ArcGIS Enterprise it could also be a good idea to investigate other subcategories of Geographic Information Systems - GIS listed in our database of SaaS software reviews.

Since each organization has particular business needs, it is prudent for them to desist from seeking a one-size-fits-all faultless software solution. Needless to say, it would be useless to try to find such an app even among widely used software platforms. The clever thing to do would be to list the various vital aspects that need consideration such as required features, budget, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some ArcGIS Enterprise Geographic Information Systems - GIS reviews and investigate each of the other solutions in your shortlist in detail. Such comprehensive research can make sure you reject ill-fitting applications and choose the system that presents all the aspects you need for business success.

How Much Does ArcGIS Enterprise Cost?

ArcGIS Enterprise Pricing Plans:

Free Trial

ArcGIS Enterprise

Contact vendor

ArcGIS Enterprise applies per-user licensing, wherein pricing varies based on user type and system capacity. Please contact the software vendor to get all the enterprise pricing details you need.

User Satisfaction

Positive Social Media Mentions 339
Negative Social Media Mentions 11

We realize that when you make a decision to buy Geographic Information Systems - GIS it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ArcGIS Enterprise reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ArcGIS Enterprise. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Trending Geographic Information Systems - GIS Reviews

ArcGIS Enterprise Comparisons

ArcGIS Enterprise user reviews

Great for efficient coordination within vast networks

Read full review >
Floy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.05.2020 Company Size: More than 100 Employees Industry: Law Enforcement

Outstanding analytics that provides data-driven insights

Read full review >
Robbie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.05.2020 Company Size: More than 100 Employees Industry: Utilities

Excellent

Read full review >
Norene
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 27.04.2020 Company Size: 11-50 Employees Industry: N/A

Robust features

Read full review >
Estelle
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.04.2020 Company Size: 11-50 Employees Industry: Defense and Space

Impressively functional

Read full review >
Nels
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.04.2020 Company Size: More than 100 Employees Industry: Government Administration

What are ArcGIS Enterprise pricing details?

ArcGIS Enterprise Pricing Plans:

Free Trial

ArcGIS Enterprise

Contact vendor

ArcGIS Enterprise applies per-user licensing, wherein pricing varies based on user type and system capacity. Please contact the software vendor to get all the enterprise pricing details you need.

What integrations are available for ArcGIS Enterprise?

ArcGIS Enterprise integrates with the following business systems and applications:

  • ArcGIS Online
  • ArcGIS Desktop
  • ArcGIS Pro
  • ArcGIS Notebooks
  • ArcGIS Monitor
  • Amazon Web Service
  • Microsoft Azure

ArcGIS Enterprise average rating:

Average score
4.3/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Mercedes

PROS: ArcGIS Enterprise has become a fundamental part of our daily operations. It makes our work on mapping and analytics easier.

CONS: Installation is complicated. The same can be said with deployment which demands a great lot of servers. And even as deployments are made successful, the program runs as if there is miscommunication between GIS and the structure.

Reviewed 3 months ago

Read full review >

The least favorable review

Dannie

PROS: ArcGIS allows us to customize apps very securely within the safeguard of a firewall. Components like Geoevent and comprehensive documentation are very useful to a transportation company like us.

CONS: The servers required for deployment are many and some are quite costly.

Reviewed 4 months ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great for efficient coordination within vast networks

Read full review >
Floy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.05.2020 Company Size: More than 100 Employees Industry: Law Enforcement

PROS: ArcGIS is great for creating maps and apps and has flexible options for you to personalize them. It's extremely user-friendly that I would recommend it to novice users of GIS platforms.

CONS: The version came out late and is lagging behind AGOL.

What do you think about this review? Great Poor

Outstanding analytics that provides data-driven insights

Read full review >
Robbie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.05.2020 Company Size: More than 100 Employees Industry: Utilities

PROS: Analytics and documentation of mapping are ArcGIS key strengths that our company is enjoying optimally.

CONS: It can add up more substantial components, specifically in improving server size for faster performance.

What do you think about this review? Great Poor

Excellent

Read full review >
Norene
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 27.04.2020 Company Size: 11-50 Employees Industry: N/A

PROS: Flexible and efficient, ArcGIS fully allows deployment in the cloud environment. This allows greater access for various team members, flexible work platforms, has secured storage, and is lightweight. The software has zero lags even when handling heavy tasks. Improvements in analytics and mapping are superb and provide greater customization.

CONS: There are some installation difficulties that would require customer support. It would be much welcomed if ArcGIS makes its code open source so we users can improve and optimize the system's existing features.

What do you think about this review? Great Poor

Robust features

Read full review >
Estelle
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.04.2020 Company Size: 11-50 Employees Industry: Defense and Space

PROS: ArcGIS Enterprise is a web-based platform with exhaustive and highly effective features such as mapping, visualization, analytics, and sharing across large networks.

CONS: There are issues in accessing certain networks.

What do you think about this review? Great Poor

Impressively functional

Read full review >
Nels
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.04.2020 Company Size: More than 100 Employees Industry: Government Administration

PROS: Enterprise enhanced ArcGIS Online with features we users badly needed: a more secure firewall and more flexible functionalities.

CONS: Improvements on the Enterprise system are made on installments, on each new iteration released. This is unlike Online which provided all features in one go.

What do you think about this review? Great Poor

Great but manual deployment is still better

Read full review >
Dane
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.04.2020 Company Size: 51-100 Employees Industry: N/A

PROS: ArcGIS refuted warnings that it won't go well when you harness a single platform for base deployment; everything went perfectly well with ArcGIS. The Enterprise platform allows for optimal tailor-fit so you can put in your app select features you want and not saturate it with unwanted components.

CONS: The Azure Cloud Builder was a drawback mainly due to little guidance on its use. We are growing more comfortable in using it. Nevertheless, the difficulties it presents will not be a good sell to newbies. Deployment is still better when done manually. But if you opt for automatic, there are many other apps that are better than ArcGIS.

What do you think about this review? Great Poor

My remarkable experience with ArcGIS

Read full review >
Dortha
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.04.2020 Company Size: 11-50 Employees Industry: Mining & Metals

PROS: The ArcGIS platform is highly beneficial if you intend your deployment to be far-reaching and accessible to all team members. Plus, doing so does not require the tedious task of creating individual accounts for non-GIS users.

CONS: No major deal breakers really but we had encountered a rather strange problem where many accounts were nonfunctional until we signed them into a single account.

What do you think about this review? Great Poor

GIS enhancer with rich functionality

Read full review >
Katherine
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 09.04.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Enterprise drastically improved GIS capabilities, stretching features to allow big data, imagery, and real-time tracking.

CONS: Because of stringent security measures, integrating with external platforms takes too long and can be a drag.

What do you think about this review? Great Poor

Advantageous for work on data collection, management, and analytics

Read full review >
Cortney
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.04.2020 Company Size: 11-50 Employees Industry: Government Relations

PROS: Enterprise satisfies all my needs in data collection and analysis. The platform did not fall short of expectations of being a worthy upgrade of Online; aside from better security and having more control over the overall deployment, it could limit credits.

CONS: While it suits several business types, I think it does not fit in a small business's budget.

What do you think about this review? Great Poor

Our primary tool for mapping and analytics

Read full review >
Mercedes
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.03.2020 Company Size: More than 100 Employees Industry: Architecture & Planning

PROS: ArcGIS Enterprise has become a fundamental part of our daily operations. It makes our work on mapping and analytics easier.

CONS: Installation is complicated. The same can be said with deployment which demands a great lot of servers. And even as deployments are made successful, the program runs as if there is miscommunication between GIS and the structure.

What do you think about this review? Great Poor

Excellent for bulk deployment

Read full review >
Sydnie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.03.2020 Company Size: 11-50 Employees Industry: Entertainment

PROS: Enterprise promotes transparency by allowing easy sharing to all even in a large network. Data mapping, analytics, and wide-scale collection are also beneficial features.

CONS: Server management is quite a time and resource-consuming.

What do you think about this review? Great Poor

Review from a loyal ArcGIS customer

Read full review >
Dannie
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 11.03.2020 Company Size: More than 100 Employees Industry: N/A

PROS: ArcGIS allows us to customize apps very securely within the safeguard of a firewall. Components like Geoevent and comprehensive documentation are very useful to a transportation company like us.

CONS: The servers required for deployment are many and some are quite costly.

What do you think about this review? Great Poor

Perfectly satisfies deployment needs

Read full review >
Arturo
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 03.03.2020 Company Size: More than 100 Employees Industry: Utilities

PROS: The modules and features were impressive, especially that you can customize it more freely than other rival apps.

CONS: It remains to be highly complex to understand, My team will need more intensive training.

What do you think about this review? Great Poor

A key tool to succeed in all biz endeavors

Read full review >
Mariana
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 27.02.2020 Company Size: 11-50 Employees Industry: Research

PROS: I have tried a few mapping platforms and nothing comes close to ArcGIS Enterprise. Its functions span across improving organization administration; data handling; mapping; analytics with easy to understand visualization. Today, the platform is a fundamental system in our daily grind.

CONS: There are a few components that have its kinks that have not been resolved. So it's half a star lower until those issues are fixed.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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