What are the best aspects of this product?
Ardoq is a top-range product with a sematic web foundation. It needs a thorrow structure and EA mindset, but will be your main tool for analytics and information about the total data and systemstructure of your organisaton. The toolbox is extensive, but still possible to grow piece by piece and function by function without stressing your people too much. This the tool you empty your brain in - and share with your peers. With good work it will turn into the digital twin of your organisation.
What aspects are problematic or could work better?
For me this is THE tool for the EA expert - but still is a good tool for the unfamiliar user. Still we have struggled somewhat to make it the common tool - so user friendliness always need tender and care. But we have experience that Ardoq listens and forms their software after our needs.
What features/services would you like to see in future versions of this product?
More easy tools for common use, and improvements in views for showing data. (A lot of great views - but we still need more :.) )
What specific problems in your company were solved by this product?
We have managed to create an overview of IT-systems (with over 130 data fields covering data about systems, costs of systems, relocate processes, GDPR, vendors, persons and responsibilities, organization, capabilities and processes, technical rooms and relationships in between all of these).
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
3-5 years
What is your company size?
More than 100 Employees
What is your industry?
Broadcast Media
Did your company use a different software before this one?
Yes
What software did you use before?
Excel
Why did you decide to change it?
Excel was useless and couldnt handle a multiuser enviorment.
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
2 experts tending part time
What is your total annual cost for using this product?
Enterprise license - about 90000 dollars a year
Did you get any discount for this product? How much?
Contract negotiations - not possible to messure
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