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User review of Aritic PinPoint

Onboarding and Implementation team amazed me

- by Rinki Prem

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The best part is their support ,service and implementation team . In to the product the best part is the application feature of On-site widget and Form action definition. I am using these two feature most to convert visitors into connections using Aritic PinPoint.
Loving the Automation flow, Social drip flow and analytic feature so much. When we have started, we were in doubt but they delivered more than what we expect. Good going Aritic PinPoint.

What aspects are problematic or could work better?

We are taken this product with two major use Increase traffic and engage with my visitor and online patients. It just doing amazing work on engagement and got 16 fold increment but my traffic is not going up as expected.

What features/services would you like to see in future versions of this product?

The Ads and CMS system to help us to increase the traffic.

What specific problems in your company were solved by this product?

We are taken this product with two major use Increase traffic and engage with my visitor and online patients. It just doing amazing work on engagement and got 16 fold increment. The upsell and crosssell even in hospital industry is possible and proven by deep segmentation and identical leads (which claimed AI based similar person identification)feature of application.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Email Marketing software

Why did you decide to change it?

Not providing the engagement looking for.

Are you satisfied with the change?

Yes!! except increasing my traffic

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It gathered and analyzed reports and data to help Improve and customize marketing campaigns.
  • It automated marketing processes, allowing users to concentrate on more crucial tasks.
  • It helped in engaging customers timely and intelligently for better close rates.
  • It enhanced brand and messaging consistency with custom templates and standards.

PRICING & COSTS

What was the cost of implementing this product?

$60000 annual

What is your total annual cost for using this product?

$60000

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No :(

FEATURE DETAILS

Email Marketing

Automated Email Responses
5
amazing
Building and Personalizing Emails
5
amazing
Sending Outbound Emails
4
very good
Manage Email Deliverability
5
amazing

Online Marketing

Mobile Optimized
4
very good
A/B Testing
5
amazing
Dynamic Content
3
ok
Landing Pages and Forms
5
amazing
Search Tracking and Optimization
5
amazing

Lead Management

CRM Lead Integration
3
ok
Automated Alerts and Tasks
5
amazing
Online Behavior Tracking
5
amazing
Lead Nurturing
5
amazing
Lead Scoring and Grading
5
amazing
Segmentation
5
amazing
Data Quality Management
5
amazing
Marketing Lead Database
5
amazing

Campaign Management

Budgeting
3
ok
Calendar
5
amazing
Event/Webinar Marketing
5
amazing
Program Management
3
ok

Social

Social Ads
2
mediocre
Social Sharing
5
amazing
Social Campaigns
5
amazing
Social Engagement
5
amazing
Social Listening
5
amazing

Reporting and Analytics

Basic Reporting
5
amazing
Revenue Analytics
3
ok
ROI Analytics
3
ok
Web Analytics
5
amazing
SEO/Keyword Analytics
4
very good

Platform

Sandbox/Test Environments
5
amazing
Customization
5
amazing
Workflow Capability
5
amazing
User, Role, and Access Management
5
amazing
Internationalization
5
amazing
Performance and Reliability
5
amazing
Output Document Generation
5
amazing

Integration

Data Import & Export Tools
5
amazing
Integration APIs
5
amazing
Breadth of Partner Applications
3
ok