Fast onboarding and easy to use program.

What are the best aspects of this product?

Setting up our accounts and getting a feel of the program was a pretty painless process. This was due in part to the customer services representative who was in charge of our account. She was very helpful and had all the answers we needed. I also like that AskNicely works well with Salesforce, allowing us to import and export data to and from it.

What aspects are problematic or could work better?

The layout of the dashboard still has room for improvement, I think. And while the reports could also be better, I think that the price is a little high. Still, AskNicely has helped us streamline our processes better, so I can’t complain.

What specific problems in your company were solved by this product?

We have managed to avoid all the manual work of importing and exporting data to and from Salesforce thanks to AskNicely.

Are you a current user of this product?

Yes