The jelly badly crushed the peanut butter on this one!

What are the best aspects of this product?

Retaining customers is one way for us to pursue in growing our business. Until now, there was no other way for my employees or me in affecting it. Thanks to AskNicely, we can set out targets in enhancing and offering insight to our our employees on the necessary changes needed. This helped us to do things better! Awesome stuff!

What aspects are problematic or could work better?

Setting up tables could use further availability. That way, new clients can easily be walked in the entire process.

What specific problems in your company were solved by this product?

We're currently in the service industry. Quality service is a difference maker in retaining customers and being able to consistently help our company take off. Prior to NPS, scoring our way in addressing this problem was to inform/expect employees to perform a lot better. This time though, we can give advice on certain behaviors that influence customers and keep them loyal. We can also meet our product parnet and offer useful feedback on enhancing products.

Are you a current user of this product?

Yes