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User review of Aspect Workforce Management

Our choice for WFM solution

- by Crystel

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Aspect is a versatile and user-friendly workforce management solution.

What aspects are problematic or could work better?

It would be better in my opinion if the configuration settings will be improved so as to allow more flexibility in terms of software usage. The already defined parameters within the system are great as they are but this would be a more powerful tool if it would allow users to explore beyond those.

What specific problems in your company were solved by this product?

We rely on this software for creating schedules and managing workers. It also serves as our central database.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.