The best among its competitors on the market

What are the best aspects of this product?

This software is the best workforce management solution available on the market. It is well-designed and it is equipped with excellent forecasting and scheduling tools.

What aspects are problematic or could work better?

I wish the software would have additional workforce planning and forecasting capabilities. It would also make our experience with Aspect better if their support team would be more responsive.

What specific problems in your company were solved by this product?

We have integrated all our outsourcing partners into Aspect and use it to cater to all our staffing and forecasting needs.

Are you a current user of this product?

No