What are the best aspects of this product?
We are able to collect all our files from different databases and store them in one location, search for the files with ease, and customize the system. The platform is also visually appealing and highly intuitive so we are able to find our way around with ease. But what really makes the product really impressive is its excellent customer support. They make the typically boring training interesting and straightforward, help us conquer the challenges related to implementing the platform, and fix any issue that arises willingly and effectively.
What aspects are problematic or could work better?
I don’t see any cons of using AssetBank. It offers a lot of functionalities that allow us to accomplish more. And unlike other software providers, they will never pressure you to set up the system immediately. They helped us find what we need and learn how the tool works first. They are very considerate, professional, and make sure we got what we need.
What specific problems in your company were solved by this product?
AssetBank is the only DAM solution we’ve tried that actually met our demands and expectation. We are operating in this industry for 30 years and have already produced tons of files. We are looking for a system where we can archive them and AssetBank gives us exactly what we need. It also makes it easier to search for files, saving us time and stress. Now, we are planning to deploy the system in all our offices and looking forward to accomplishing more.
Are you a current user of this product?
Yes
What is your company size?
More than 100 Employees
What is your industry?
Non-Profit Organization Management
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