Excellent RMA product for starting IT Consultants

What are the best aspects of this product?

full IT support inside a browser with a very easy setup process. you set up your entire company profile and make groups that your clients can file under for easy management

What aspects are problematic or could work better?

sometimes the client side for atera would not always activate so the client machine would not appear on the management side for a duration of time

What features/services would you like to see in future versions of this product?

mobile support if it has not been added yet. linux/server support

What specific problems in your company were solved by this product?

ability to have full IT support ran inside a browser

Are you a current user of this product?

No