User review
of Atera
Really cost-efficient
-
by Ernie
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
It's possible to manage a huge number of clients if your have Atera. It can do a lot of things -- from ticketing to device monitoring. Because of the automations, our workflows become more streamlined.
What aspects are problematic or could work better?
Our team think it would be better if we have the option to use multiple brands even if we're just using one Atera account.
What specific problems in your company were solved by this product?
It's basically an all-in-one tool that covers everything from RMM to ticketing. We're able to do these things by using just one software.
Are you a current user of this product?
Yes
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
N/A
