Streamlining IT Management with Powerful Features

What are the best aspects of this product?

Atera is best IT management tool I have used so far. It has all in one RMM, PSA and ticketing in single platform. As a MSP we handle huge number of hosts, this makes great tool to work with and even our client have positive feedback.

Customization and automation is very easy and works efficiently. Even customer support is helpful to any problems.

What aspects are problematic or could work better?

Performance metrics of hosts could be more detailed.

What specific problems in your company were solved by this product?

It centralizes remote monitoring, management, ticketing, and automation into a single platform. This reduces the need for multiple separate tools and simplifies workflows.

Are you a current user of this product?

Yes