Ticketing and billing made easier

What are the best aspects of this product?

Atera can do so many things! It can function as: (1) ticketing system; (2) monitoring and maintenance system; and (3) automatic installer and updater!

What aspects are problematic or could work better?

The notification/alert system of the app whenever the server goes offline can be improved. It's alerting us too much at the moment even if it's just a blip on the network.

What specific problems in your company were solved by this product?

We find it really useful when it comes to ticketing and billing! It helps us and our clients.

Are you a current user of this product?

Yes