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User review of Atlassian Confluence

Best wiki product out there

- by Naomi

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

* Great WYSIWYG
* Strong layout features (sections, columns)
* Rich macro functionality - lets your wiki do so much more and integrate with the other cloud apps that you use
* Allows to easily create hierarchies of pages, easy cross-page references
* Useful blueprints (templates) for workflow documents
* Visually pleasing - important because it appeals not just to engineers, but the whole company

What aspects are problematic or could work better?

* Not as fast as I'd like it to be
* Have to enter "Edit" mode to edit the page (no Google Docs-like experience), but that's changing in the future
* Tables aren't great
* A bit pricey, especially for small teams trying to use several Atlassian's products together

What specific problems in your company were solved by this product?

We are a diagramming application. We use a fast-paced, agile workflow. Confluence allows us to store our knowledge in one place: tutorials, internal standards, specs, etc. Confluence is also great at making reports: sprint review documents, retrospectives, brainstorming notes. You can also embed data from JIRA and a bunch of other third-party products. This lets you turn your pages into dynamic dashboards where all the information you need is at your fingertips.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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