Confluence – QA Engineer

What are the best aspects of this product?

- Knowledge base for the team
- Easy to update and edit
- Easy to share with the team

You can create a library of specific documents that apply only to team. Other team members can also collaborate online on these documents. You can also assign cases/tasks to multiple people and select the priority of the project to take into consideration other projects timeline as well.

- I also like the "like feature" as you can appreciate your team members work
- Helps our team in managing retrospective for the sprint ceremonies

What aspects are problematic or could work better?

Our Confluence instance wasn't user-intuitive, so it took me a few training sessions to understand how to use it.

What specific problems in your company were solved by this product?

- We were looking for a tool to Keep the track of all documentation with our business processes
- Keeping helpful material for our Environment support team to quickly refer so that we can solve the issues without much dependency on other teams

Are you a current user of this product?

Yes