What are the best aspects of this product?
Confluence, for me personally, is great to share knowledge between team members. Whether it be ways to troubleshoot common issues to setting up how-tos for automated programming. Each team can also set up their own separate page to share and create whatever they feel works best. The tool is also great for our Agile Scrum environment to organize sprint retrospectives.
What aspects are problematic or could work better?
Creating and organizing pages could be a little more intuitive. However, once you get used to the current UI it isn't that big a deal.
What specific problems in your company were solved by this product?
The tool has helped us share knowledge between team members and other teams which is great if they subject matter expert happens to be busy or absent. It's also useful for the creator of the page to get a quick reminder on the subject in question. The tool aids us greatly for Sprint planning in our Agile Scrum test environment by helping organize our sprint retrospective.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Financial Services
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
Less than 1 year
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