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User review of Attensity

Useful application for analyzing customer behavior

- by Laurie

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We use Attensity to track and analyze customer behavior as well as industry trends.

What aspects are problematic or could work better?

For me, the major disadvantage is the system delays in historical data exporting as well as reporting.

What specific problems in your company were solved by this product?

We use Attensity to profile customer behavior and habits, and to learn about emerging concerns about external and internal products and processes.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Leisure, Travel & Tourism

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.