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User review of Authorize.Net

A Trustworthy Solution

- by Una

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We used Authorize.net when we we’re just starting the business and it helped us a lot specifically in terms of handling recurring subscription payments. No need to go through trainings just to learn how to operate the system. Our bookkeeper was able to get a hang of it in no time. After years of using their service, all I can say is that it’s trustworthy and reliable.

What aspects are problematic or could work better?

Sometimes, when transactions are declined, it’s difficult to know the reason behind so we also cannot take actions necessary to solve the problem. The system also charges us an additional amount of money for every declined transaction.

What specific problems in your company were solved by this product?

Processing recurring transactions and credit card billing in this software is seamless.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.