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Authorize.Net Review

Authorize.Net
Our score: 9.0 User satisfaction: 97%

What is Authorize.Net?

Authorize.Net is a payment gateway platform which provides the complex infrastructure and security necessary to ensure fast, reliable and secure transmission of transaction data. Just like a traditional card swipe machine, it manages the routing of transactions, albeit in an online setting, with no software needed for installation and implementation.

Authorize.Net has helped more than 370,000 merchants securely accept payments, providing a reliable platform, scalability, and numerous value-adding services, offering a number of value-adding services to assist merchants in managing their businesses and protecting themselves from fraud. Merchants can also manage their transactions, configure account settings, view account statements, generate reports, among other tasks can be done using the platform.

Overview of Authorize.Net Benefits

Authorize.Net’s payment gateway offers a variety of options available for its users so they can accept and process payments. Its online payment system accepts credit cards and electronic checks from websites and deposit funds automatically into your merchant bank account, saving time and money for small- to medium-sized businesses. For retail locations, users have the option to use either its Virtual Point of Sale (VPOS) solution or choose from dozens of pre-integrated, third party POS systems.

Authorize.Net also has a virtual terminal that allows users who take mail and phone orders from their customers to submit transactions manually. Mobile transactions are also accepted via its free mobile app or a third-party solution that would accept credit card payments securely over a mobile device. For check payments, there is the exclusive, fully integrated electronic check payment method accepts and processes payments from bank accounts directly through the user’s website or the Authorize.Net Virtual Terminal.

The platform’s Customer Information Manager (CIM) enables users to tokenize and store their customers’ sensitive payment information on Authorize.Net’s secure servers, simplifying the PCI DSS compliance as well as the payments process for returning customers and recurring transactions. There is also the Advanced Fraud Detection Suite that identifies, manages, and prevents suspicious fraudulent transactions from causing issues.

Overview of Authorize.Net Features

  • Online payment
  • Retail payment
  • Mobile payment
  • Mail/Phone payment
  • Advanced Fraud Detection Suite
  • Recurring billing
  • Customer information manager
  • E-check processing
  • Sync for Quickbooks
  • Virtual terminal and batch upload

Authorize.Net Position In Our Categories

Knowing that businesses have specific business-related requirements, it is only sensible they steer clear of deciding on a one-size-fits-all, ideal system. Be that as it may, it would be hard to try to find such application even among widely used software systems. The right step to undertake can be to shortlist the several vital aspects which necessitate consideration including major features, price terms, skill ability of staff members, business size, etc. Thereafter, you should perform your research systematically. Have a look at some Authorize.Net analyses and look over each of the software systems in your shortlist more closely. Such all-encompassing product research makes sure you take out unsuitable software products and select the one which meets all the benefits your company requires.

Position of Authorize.Net in our main categories:

TOP 10

Authorize.Net is one of the top 10 Payment Gateway products

If you are interested in Authorize.Net it might also be beneficial to investigate other subcategories of Best Payment Gateway gathered in our base of B2B software reviews.

Since each enterprise has particular business wants, it is prudent for them to abstain from searching for a one-size-fits-all perfect software system. Needless to say, it would be useless to try to find such a platform even among widely used software platforms. The smart thing to do would be to jot down the various vital elements that need consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Authorize.Net Best Payment Gateway reviews and check out each of the other solutions in your shortlist in detail. Such comprehensive groundwork can make certain you discard ill-fitting applications and select the solution that offers all the aspects you require for business success.

How Much Does Authorize.Net Cost?

Authorize.Net Pricing Plans:

Free Trial

Authorize.Net

2.9% + 30c per transaction

Authorize.Net does not have a fixed enterprise pricing scheme. Instead, users are charged for every processed transaction:

  • 2.9% + 30c
  • Setup – $49
  • Monthly Gateway – $25
  • Free Additional Services

User Satisfaction

Positive Social Media Mentions 39
Negative Social Media Mentions 1

We realize that when you make a decision to buy Payment Gateway it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Authorize.Net reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Authorize.Net. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Authorize.Net Comparisons

Authorize.Net user reviews

A platform that has met all our needs and more

Read full review >
Jack
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.11.2019 Company Size: 1-10 Employees Industry: N/A

Good payment gateway

Read full review >
Freeda
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 03.11.2019 Company Size: 11-50 Employees Industry: N/A

The best payment processor–just what my company needs.

Read full review >
Krystel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.10.2019 Company Size: 11-50 Employees Industry: Computer & Network Security

A Trustworthy Solution

Read full review >
Una
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 20.10.2019 Company Size: 1-10 Employees Industry: N/A

The best online payment gateway

Read full review >
Kane
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.10.2019 Company Size: 1-10 Employees Industry: N/A

What are Authorize.Net pricing details?

Authorize.Net Pricing Plans:

Free Trial

Authorize.Net

2.9% + 30c per transaction

Authorize.Net does not have a fixed enterprise pricing scheme. Instead, users are charged for every processed transaction:

  • 2.9% + 30c
  • Setup – $49
  • Monthly Gateway – $25
  • Free Additional Services

What integrations are available for Authorize.Net?

Authorize.Net offers a variety of API features built for developers, including such for accepting transactions, storing customer data, fraud management, and much more.

Authorize.Net average rating:

Average score
4.9/5 (17 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Leslie

PROS: What I like most about Authorize.net is the ability to set up recurring billing for clients and to take payments on a daily/weekly or monthly basis. We receive report email with the notification that everyone’s payment is processed and whether someone declined or expired as well. The other good thing is that you can link this product directly to your site so people can purchase things easily from you. The product has an option that for credit card reader. Everything you need for the payment gateway is in one place.

CONS: It would be great if they could make their website simpler and easy to navigate. It’s no big deal for me because I figure things out by clicking around or I call for their tech support.

Reviewed 7 months ago

Read full review >

The least favorable review

Freeda

PROS: I think the platform is great and does its job fairly well. I haven’t used any other payment gateway aside from Authorize.net and PayPal so I can’t say it’s actually the best out there but so far it works well. It’s also secured. We are able to set up certain parameters to detect fraudulent activities.

CONS: There are instances when the money will not transfer to the account of our clients and we have to redo the process manually. If it happens outside of business hours and we are not able to address the issue immediately, it can compromise the business and we may lose the trust of clients.

Reviewed 5 months ago

Read full review >

More reviews from 17 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

A platform that has met all our needs and more

Read full review >
Jack
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.11.2019 Company Size: 1-10 Employees Industry: N/A

PROS: When our online site went live, Authorize.Net was already integrated. As a result, we were able to process payments without a hitch. Because of its exceptional performance, we have decided to stick with it.

CONS: The payment portal does not save user information. If Authorize.Net can fix that, it would be convenient for users.

What do you think about this review? Great Poor

Good payment gateway

Read full review >
Freeda
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 03.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: I think the platform is great and does its job fairly well. I haven’t used any other payment gateway aside from Authorize.net and PayPal so I can’t say it’s actually the best out there but so far it works well. It’s also secured. We are able to set up certain parameters to detect fraudulent activities.

CONS: There are instances when the money will not transfer to the account of our clients and we have to redo the process manually. If it happens outside of business hours and we are not able to address the issue immediately, it can compromise the business and we may lose the trust of clients.

What do you think about this review? Great Poor

The best payment processor–just what my company needs.

Read full review >
Krystel
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.10.2019 Company Size: 11-50 Employees Industry: Computer & Network Security

PROS: We’ve been jumping from one solution to the next in search of the best payment processor, and I’m glad that we found Authorize.net. I like that this solution doesn’t make it difficult for their users to search for a history of their operations. In fact, it’s quite easy to go back and retract faulty transactions to correct them. They really know how to cater to their clients’ needs.

CONS: Once in awhile, we come across clients that prefer to pay with international cards and Authorize.net does not have the capabilities to process this yet. Other than this small problem, everything works great with this solution.

What do you think about this review? Great Poor

A Trustworthy Solution

Read full review >
Una
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 20.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: We used Authorize.net when we we’re just starting the business and it helped us a lot specifically in terms of handling recurring subscription payments. No need to go through trainings just to learn how to operate the system. Our bookkeeper was able to get a hang of it in no time. After years of using their service, all I can say is that it’s trustworthy and reliable.

CONS: Sometimes, when transactions are declined, it’s difficult to know the reason behind so we also cannot take actions necessary to solve the problem. The system also charges us an additional amount of money for every declined transaction.

What do you think about this review? Great Poor

The best online payment gateway

Read full review >
Kane
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: The most notable thing about Authorize.Net is how user-friendly its interface is. As such, our transactions using its widget have been problem-free.

CONS: It would be awesome if the platform becomes PDI-compliant so that we can collect our vendors' information from each transaction. If this happens, they would be really streamlining our entire payment processing workflow.

What do you think about this review? Great Poor

Process payments anywhere

Read full review >
Jordi
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.10.2019 Company Size: 1-10 Employees Industry: Professional Training & Coaching

PROS: The most striking thing about this platform is its ability to process payments regardless of the clients' locations. It has allowed me to organize my finances as well as keep my sales and subscription information organized. It comes with other capabilities as well that have been a boon to our business.

CONS: Authorize.Net can act wonky at times. For example, it declines credit card transactions for no obvious reason and it would take several times before the payment goes true. The platform is not that user-friendly either as it takes effort to find certain functions. It should have a spruced up reporting module as well because it is lacking in that regard. Also, they have to consider enabling businesses to add another email for receiving notifications to allow them to process orders and payments faster. It is very inconvenient too that refund processing is limited to 120 days and that the procedure is complex. Lastly, they should have configurations for recurring billing.

What do you think about this review? Great Poor

A seamless way to pay

Read full review >
Carolyn
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.10.2019 Company Size: 1-10 Employees Industry: Accounting

PROS: Receiving payments via this platform is very flawless and secured. I like the security measures they implement to prevent fraudulent activities or transactions so I always have peace of mind knowing that I can always get my hard-earned money quickly and on time.

CONS: I don’t like the way they charge their users. They don’t have flat rate instead will charge you depending on the amount of money you process and frequency of transactions. So whenever I receive quite high amount of payment, the charge for using the service is also high.

What do you think about this review? Great Poor

Powerful custom payment option

Read full review >
Emma
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: Authorize.net helps me to go to fledged app quickly and to refactor the code by using php sdk. We were able to expand our app in order to implement more aspects of e-commerce like refunds, user management and other. We are able to handle both web orders and phone/IVR system that provide order information. By using this product I can better understand the way thing work. We change out sales offer by including free trials, multiple payments and other solutions.

CONS: In my experience its customer service is very responsive and knowledgeable via phone especially if you have specific question, but when I faced an issue with some missing function in SDK the response took nearly a month and they didn’t even explained me in details what was I supposed to do.

What do you think about this review? Great Poor

A more secure option for our volunteers.

Read full review >
Lauren
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I love how easy it is to locate previous transactions from the history database. The billing, processing, and accepting of donations from people—a thing that we do on a daily basis—has been such a breeze. Authorize.net’s integration with external solutions such as Salesforce and FormAssembly has been going smoothly as well.

CONS: The reports from Authorize.net still leaves a lot to be desired. For one, it is not customizable so the final output often looks like a mess. Services and retail merchants get the shorter end of the stick too. Somehow, the developers have been focusing most of their time fixing the consumer view of the website—leaving the merchant view very text-heavy and difficult to navigate. I do wish that they would develop the capabilities to process payments made through international cards as well. And lastly, the invoices look very templated. Please allow us more freedom to customize this too.

What do you think about this review? Great Poor

Authorize.net is simple to use

Read full review >
Tommy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2019 Company Size: 1-10 Employees Industry: Wholesale

PROS: Authorize is secure and most beneficial way for reading credit card and accepting electronic payments. We use this tool for all our e-commerce websites and it is really user-friendly product. There is even verified merchant badge HTML code to post on the websites. There is even an option to send email to the customer when we refund or credit back.

CONS: I have complaint about the search engine, it would be great if they could make it more organized, the list is small and the “next page” button is hidden. I remember in the beginning I had trouble in finding customer’s payment and after some time I found the payment on the next page.

What do you think about this review? Great Poor

Great product for every kind of business

Read full review >
Leslie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: 1-10 Employees Industry: Building Materials

PROS: What I like most about Authorize.net is the ability to set up recurring billing for clients and to take payments on a daily/weekly or monthly basis. We receive report email with the notification that everyone’s payment is processed and whether someone declined or expired as well. The other good thing is that you can link this product directly to your site so people can purchase things easily from you. The product has an option that for credit card reader. Everything you need for the payment gateway is in one place.

CONS: It would be great if they could make their website simpler and easy to navigate. It’s no big deal for me because I figure things out by clicking around or I call for their tech support.

What do you think about this review? Great Poor

Reliable software that’s easy to use

Read full review >
Arch
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I like the platform’s virtual terminal because I can take phone and mail orders from customers and process them manually. Offering various ways of payments somehow helps in acquiring more customers. The quality of their service is also great, haven’t encountered any glitches so far. I also love the ease of installation and use of API widget.

CONS: There’s no negative thing about the software but it does lack some functionalities. Its portal for manual transactions does not store information so we still have to enter the information of our customers who already had made prior transactions which is quite time consuming.

What do you think about this review? Great Poor

Authorize.net is a straightforward software that merchants can rely on

Read full review >
Ciara
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: This software has been recommended to us and we thought we should give it a try. And I think it’s a good decision. Installing the online widget is a breeze and the platform’s performance is great.

CONS: I guess the only downside of using this platform is the bill. Other than that, the platform is awesome and straightforward.

What do you think about this review? Great Poor

Authorize.Net is our business partner

Read full review >
Josephine
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 26.08.2019 Company Size: 11-50 Employees Industry: N/A

PROS: Authorize.Net is usually used by our collaborators for processing payments and ensuring that everything goes smoothly. That is why it has also become our online payment gateway of choice.

CONS: There is nothing that I do not like about Authorize.Net as they have been a good company to work with.

What do you think about this review? Great Poor

Secure payment gateway solution

Read full review >
Darlene
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.10.2018 Company Size: More than 100 Employees Industry: Internet

PROS: I have found that Authorize.Net is one of the most trustworthy payment options in the market today. I use this product for personal purposes (for my own website) and for my client’s sites and I can tell that they are really satisfied with this one. The interface is easy to set-up and you have great support from its team whether you need them for accessing documentation or reporting issues they are always willing to help. Its API is very useful and robust it helps me to focus more on writing codes instead of thinking about security issues. Everything is digital nowadays and I have found that this product is great solution for e-commerce websites.

CONS: I cannot really tell that I have dislikes about the product, because I always get answers form their support team, some people might have dislikes about documentations of using the API but that’s not a problem at all because the support team is there to help and guide them.

What do you think about this review? Great Poor

Authorize.net is wonderful gateway product

Read full review >
Rudolph
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.02.2018 Company Size: More than 100 Employees Industry: Non-Profit Organization

PROS: I love the simplicity of using the back-end terminal system. In the beginning it was very difficult for me to figure out how this system works but I have found “virtual terminal” link and I can easily enter necessary info in order to process a credit card. I’m even allowed to edit the fields in order to provide more information to the processor.

CONS: I don’t like the fact that I couldn’t change batch time.

What do you think about this review? Great Poor

I am very satisfied with Authorize.net

Read full review >
Sergio
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.01.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: This product is easy to learn, it is very intuitive and user friendly after all. It provides straightforward tools for charging, refund and connecting with e-commerce platforms. We use it for all our web stores. It offers certified seal in HTML code so our users can easily post on their website. Its site is easy to explore and allows us to offer various types of log-ins for employees. Within the product there is wonderful feature that sends email notification to the customer with the info when they can expect the return.

CONS: They could improve the search engine, make it more visually. When I search specific time period and if I have more than 12 transaction from that day the transactions from other days are moved to next page, but the problem is that the next page button can be difficult to find. It would be great if there is whole list of the transactions.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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